It's designed well as a building, but this museum is missing elements. We were recently at the city museums for Collingwood, Peterborough and Bytown, and wish that Niagara would take a leaf from their book: explaining more deeply where each city really came from, how it was named or when was the charter granted, etc. Perhaps curators could consider writing out a timeline, at least to help initially organize thoughts on paper even if the visitor never sees it. If you do decide to blow it up to wall size, the recession lines of the falls over the centuries (see 4th picture) could form the basis of a single infographic, like when a science museum places pins on the rings on a tree trunk.
The wall explaining the bridges was really hard to keep up with since the naming of bridges varied from panel to panel. Just one name per bridge is fine, for a newbie. A map, with date ranges for each bridge, would equally help bring this display together.
Staff were friendly.
The fire pumper takes up a lot of space but there's no explanation of how the thing worked. Not even in the Youtube video which was a disappointment.
Curious that the shop closes 15 minutes before the museum, at 4:45 pm. This is the reverse of most places.
We think that such a museum should give a history of the city -- nowhere in Niagara Falls did we experience this, and we were left asking the question, "Where did the...
Read moreI was disappointed that there wasn't a larger focus on the history of the Indigenous Peoples of the Niagara Falls area. Don't get me wrong, what they had to represent that historical perspective was informative and accurate, but I was looking for a way to learn about the area before the era of colonialism.
If colonialism from a white settler's perspective is what you want to learn about, then you would probably be happy with the exhibits here. The thing is, you can get that from every other historical site in Niagara. There isn't really anywhere to see the area's history from a native's perspective.
I was also disappointed that I didn't see any Indigenous Nations represented in the gift shop with books or other educational materials from the perspective of the native peoples of the area
Niagara Falls was very important to the Indigenous population but that is not well represented at this museum. Maybe there will be more...
Read moreVery bad experience as a museum thats public they certainly do not know how to handle people. They seemed very rude and as some would say stuck up . I as a person of disability was shocked to find one single disability parking spot for such a busy museum . Also when i walked in we weren't greeted friendly . Also they had special event going on we lined up for i being person with disabilty choose an area at back of line near a chair in case i needed to sit. A gentleman employee came up to me and said the line up was moved to another room to form a second line and to line up on the stairs i explained i have a disability and feel better being near the chair he said in a rude manner well go sit in the chair. I was made to feel embarrassed and not welcome. We continued on our tour of museum and tried to make best of it but left a sour feeling to day i didnt enjoy it as much...
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