This is not âhigh endâ. As someone who is Japanese and actually worked as a high end Japanese restaurant server, I was highly disappointed in the experience. We ordered the sushi set and the tuna nigiri and some other nigiri had garlic flavour and was very confused because we didnât get any explanation on the chefs choice of nigiri. When I used to work as a server I would describe what fish it is on each nigiri. Instead the server had no explanation. We asked why there was garlic flavour on some of the nigiriâs and he explained that this is the restaurant specialty⌠as a Japanese person I was confused because never in my life I had garlic inside a toro or tuna nigiri let alone no explanation of it. In fact it tasted like a residue of garlic. Like they used same knife or something instead of cleaning or using fresh toolsâŚ.
The set on the menu seemed pretty traditional and that kind of âspecialtyâ should be explained because we did not like the garlic flavour which caught us offguard. (And the rice was automatically brown which should be optional. I would prefer white rice for nigiri and maki)
We asked why didnât we get an explanation on this garlic and server said he had no time for us to explain whatâs on the nigiri since he literally said âI was too busy with serving other customers and had no time for you so come back next time when we are less busyâ lmao it was WednesdayâŚ.and that explanation wasâŚextremely rude and unprofessionalâŚI was stunned didnât know what to say honestlyâŚthis isâŚnot high end as they sayâŚ
I worked at a high end sushi place for many years and some days I worked alone but never have I ever explained to a customer that way. I would make sure they know what fish they are eating. On top of that I would ask if there are any allergies to take note of. Imagine if I was allergic to garlic???? I just think this server made the reason up on the whim cuz honestly it makes absolute no sense at all.
Another reason this place is not high end: Someone brought a baby cart inside the small restaurant right at the entrance and taking up much space with baby crying a lot and turns out all of them were family members /staffs of the restaurant. The lady with yoga pants and t shirt was bussing while watching the baby. This is not what you will see at a high end restaurant period. Itâs trying to be something that is not. It felt like a food court lol. Even the way she bussed, she never said excuse me. Her arms suddenly reached over out of nowhere like we were at dim sum or something.
Conclusion is no one here has absolutely no clue what a high end dining experience is and it a a shame that this type of restaurant exists in oakville. Itâs embarrassing.
I will not be back and will not be recommending this especially to my Japanese...
   Read moreâA bad-tasting dinner is all in your head.â
After a disappointing dinner, I tried speaking to Chef Tim but was told he was âunavailable.â
So, Iâll just post it here instead:
Iâve been to Hoseki 3 times now because itâs close to home, and I believe in supporting a new business. Iâve even brought my family for Omakase dinners twice to convince them to be regulars at your restaurant. My wife and son are sushi experts and have dined in Michelin-star restaurants by the Master Sushi Chefâs table. They know their sushi. While I do not. So, I trust my familyâs taste.
I brought my friends from out of town a few nights ago. When my wife tasted one tuna that was off (the sashimi had a noticeably different color, and a portion had a fishy aftertaste), Chef Tim came by to explain that the tuna hadnât cured completely. Because the color was also darker, Chef Tim said it was âall in your head. The taste is different because youâre just thinking it.â The chef repeated, âSometimes our head plays tricks on us.â He went on to explain and provided another slice to prove it was our mistake, not his.
This was not the first time Chef Tim did this. On a separate occasion and for my sonâs Omakase birthday dinner recently, the chef talked condescendingly that my son asked me, âWhy does he think Iâm stupid?â
My wife and son are raised to be humble, so they remain quiet and donât argue despite being humiliated and treated like idiots.
Since the chef loves âeducating patrons,â I will return the gesture: Do not insult a host in front of their guests.
Master chefs do not talk down on customers or insult them at dinner.
This is the wrong way to treat customers, especially those trying to promote your business. I have since pulled my review for the Burlington location.
Iâm curious: If Chef Tim knew the tuna wasnât ready, why did...
   Read moreFor those beginner who doesnât know how to eat sushi, this is THE PLACE you want to go and learn. I am not a sushi fan because I had bad experience in the past at other places. I like to eat every thing cook, if I see anything is raw I hesitate to try until now.
I met Chef Tim he is an amazing Chef. I told him I preferred cooked sushi like California rolls etc. Chef Tim asked me to sit at the bar and explained to me every details how sushi should be eaten. So I opened my mind and give it a try I have nothing to lose. I followed Chef Tim instructions as he served me pieces of varieties of sushi. When I eat sushi I always have to dip with wasabi well this time is not the case. Every thing he served was delicious. He made my palette changed towards sushi. I am very picky if itâs not cook I donât eat. I donât like the smell of fish in my mouth.
As a visitor from Vancouver, Iâm very happy I had an opportunity to visit Hoseki Restaurant. This place is REAL DEAL for sushi lover. YOU WILL NOT BE DISAPPOINTED I GUARANTEED YOU THAT. Where ever you live, itâs worth the trip. It will be very hard for me to find a sushi place that has high quality in Vancouver like HOSEKI.
I would give HOSEKI a 5 Star rating including GREAT Service with...
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