Burger King — Restaurant in Ontario

My experience at this Burger King was absolutely unacceptable. The girl working at the front counter had one of the worst attitudes her name is Gurajania Chahaun I’ve ever encountered in customer service. She was rude, dismissive, and made no effort to communicate properly. It was clear she had no interest in helping customers or doing her job professionally. I was shocked by how carelessly she handled the order — no greeting, no thank you, and an irritated tone throughout. When I tried to ask a question, she completely ignored me and turned away mid-conversation. That’s not how you treat paying customers. This kind of behavior reflects poorly on the entire restaurant. Management needs to step in immediately and provide proper training because experiences like this drive customers away. I left extremely disappointed and will not be...

Had an amazing experience at Burger King on Brookdale Cornwall! From the moment I walked in, I was greeted so warmly that instantly made me feel welcome. One team member in particular (a bald gentleman, didn't catch his name) stood out with his energy and positivity. He was not only helping his team with great enthusiasm, but also engaging with customers in such a fun way. He greeted me with the King crown and a big smile, and even suggested the $5 Value Meal, which was a fantastic deal!

The whole vibe felt uplifting and memorable - Truly a 10/10 experience. Big thanks to the team for making my visit special.

P.s. A little renovation will help to boost...

Went through the drive through, which was quick. Employee on the intercom was very pleasant. Got my order and went home. Opened the order to find it was all wrong. Tried calling but no answer. Went back through the drive through and as I explained the error, they knew and remembered right away. They advised they would prepare my order fresh, and to keep the incorrect food. When I got to the window, was sincerely apologized too, and given two pies as an extension of their apology. Everyone is capable of making mistakes, but this location made it right in the end. When arriving home with the food, it was hot, and good!...