Izumo Sushi — Restaurant in Ontario

I’ve ordered from Izumo a few times to try it out before doing a full review.

When I first went here they were still open for dine in and I loved how intimate the dining area was. Though it’s quite small, it’s not often busy. Since Covid they started doing takeout only. They also usually give a discount when you pay with cash like most sushi places. Lately they’re doing a 20% discount on cash payments.

They are a family owned business and have very kind customer service. If you’re ordering in a large group and getting one of the party trays, you’ll be paying a bit less than other sushi places in the area, however the size of their maki rolls are smaller than most places. The quality can be hit or miss, I have gone sometimes and found the fish didn’t smell as fresh or that some pieces were a bit dry unfortunately.

That being said, my most recent experience with them was positive; our order was ready on time, we got a 20% discount for paying with cash, and they packed a small container of soy sauce for each of us - we all like different levels of wasabi in our soy sauce, so this was lovely. Most of our sushi pieces tasted fresh and the maki rolls all had a unique flavour to them, which was nice.

Sushi is one of my favourite foods, I eat it at least once a week. In Kingston, I have three favourite sushi places that are hard to beat in terms of quality and taste. Therefore I don’t think I’ll be back here anytime soon for sushi. Instead I’ll return when they open indoor dining and try out their...

The food here is way too expensive for the quantity and quality given. I got a bibimnaengmyun ($14) with a red dragon roll ($13) and my friend got a sashimi bento box ($20). First, the naengmyun had garnishes that were less that satisfactory. One piece of dry beef, three small chunks of radish, some cucumbers, and the sauce tasted stale. The noodles were stuck together and hard to mix with the sauce. The red dragon roll was small (as small as a normal california roll) and the filling was worse than a 6 dollar california roll from other restuarants. Finally, the sashimi bento box used old fish, the tempura was cooked with old oil, and the gyoza was stale as well.

There was very poor customer service as well. Also, the workers were on their phones the entire time, calling people on speaker phone.

There are so many other amazing sushi places in Kingston. Don't waste your time, money, and taste buds on this one. I'd checkout...

I'm so happy I didn't leave a tip. I ignored the low-star rating as my order was basic. But the star ratings are there for a reason!!

These people need to do Much Better. It's take out only, but the entry area looks like a broom closet and doesn't give lend to a standard of hygiene. ORDER: There was no sauce with my gyoza. And a simple request I made, which was verbally confirmed as the food was being made, to have my sashimi chopped, was not performed. Sounds like a minor complaint. But it was the only request I made was that my Sashimi be chopped off and when that's not done then why would I continue to visit a restaurant that simply ignores me and packages the food knowing that the customer won't know until they get home ONLY chose this restaurant bc my regular places were closed on NY day. Food is the same price as their competitors, but these ppl are doing less than the bare minimum. Will...