West End Shawarma — Restaurant in Ontario

This was our first time at this establishment and the experience was unfortunately quite disappointing. The gentleman who served us was polite and helpful, but that was the only good thing about the experience.

I am very familiar with Lebanese food. The food here was simply terrible. The chicken shawarma was dry and tasteless. The beef "shawarma" was simply a piece of beef cooked and thickly sliced (not cooked on a rotary grill) and again flavorless. The hummus was probably the worst I've ever had: dry and devoid of any flavour. The potatoes, rice and salad were OK.

The ambience also left much to be desired.. The floor was filthy and had clearly not been swept or mopped in some time. Considering we came at 4pm in between meals, on a sunny day, with no other customers, there is no excuse for this. De Windows sells have dead Bucks On them and looks dirty, and some of the chairs had stains that looked long-standing. It doesn't appear that much attention is paid to cleaning this restaurant.

I was looking forward to trying this restaurant but cannot justify ever...

I've met the owner of this establishment and he is very friendly and also quite funny. The food is awesome and it makes you crave it every time you eat their. The staff makes you feel like home, they have music that plays inside and in the summer they do have seating arrangements outside but it's still winter here so, we'll have to wait for summer.

They have seats and enough room for you and your family to sit at, they do deliver and they also do big events like birthdays. I am personally going to have them for my bday. I'm the person if you show me that your not shy to get to know your customers and show them how to have fun while ordering food, then you have my attention and I will keep coming back. Did I mention the food was great?

If you love garlic as much as I do then you'll love this place. I absolutely...

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First time at West End Shawarma and we’ll definitely be back! I had the #1 combo with water, and my husband ordered the chicken wrap with garlic potatoes. The chicken was incredibly tender, and the overall flavor of the food was delicious. If I had one small suggestion, it would be to add a little more seasoning to the rice—but everything else was on point!

The owner greeted us with a big smile and made us feel genuinely welcome. He was personable, friendly, and made sure we felt seen and heard, which made the experience even better. When we arrived, he was tidying up the place—it was spotless. The atmosphere was cozy and clean, with good music playing in the background.

All in all, it was a warm and positive dining experience. We’re happy to support this gem....