I had a horrible experience at this place. The customer service and drinks are okay. This story is a bit long whirled and while it had nothing to do with the owner or staff, it did take place at their business and it profoundly and negatively affected me, as a young woman.
I was in the bathroom( which is gross and needs to be cleaned way more often ) at their establishment and I heard someone trying to open the door with a key. I shouted out that it's occupied but he didn't hear me and I had the misfortune of having a fully grown man walk in on me while I was using the bathroom. Unfortunately I could not get up as I was indisposed and had this man walk in on me. He didn't even apologize ; just simply said he couldn't hear me.
Ladies please watch out for this guy as he's almost 300 pounds, white male, with a beard that's at least 6'5 in height, and looks like officer Piscatella from Orange is the new black ( if you've ever seen this show). I'm guessing he lives in the area and most likely , this was an accident but we can't know for sure.
It completely scared and startled me so bad that I'm still upset about it when I look back cause it was a threatening situation. It is a complete stranger after all and you never know what could happen or even what the intention is;we live in a messed up world and I don't like to take chances.
Although I am not blaming the owner for another person's actions and although she did treat me to a baked good, I have to say I am very disappointed in this establishment all together.
Firstly, as a woman, why am I not entitled to the same safety and dignity as other people? The owner has not made gender specific bathrooms and simply runs them with a key ( that anyone can get their hands on). I'm not sure how this happened as I don't work there but the fact that they can open from the outside is ridiculous and can make for a frightful situation and encounter. When I told her to maybe make a male and female washroom, she said that it's "too much." I just love how my rights and safety don't count for anything. If she likes, she can also make a gender neutral washroom but as women our safety and dignity needs to be respected and taken seriously.
I hope it doesn't happen to anyone and she has fixed this or at least made it more clear for customers. Needless to say I won't be stepping foot in...
   Read moreDear Planet Coffee how are you? Busy I hope! I am a regular customer of this cute, cozy, and charming little refuge tucked away in the Bayward Market.
When you enter the path into the Coffee Shop, Magic Happens! The air, the atmosphere, the birds signing, is just Heaven.
Upon entering the coffee shop itself, I fall in love. It is so cute, and cozy!
The bakery goods so delicious and simple. I cannot tear myself away! My favorite are all the Cookies.
There are: Double chocolate which is perfect for a winter day with mint cocoa tea! Peanut butter which goes heavenly along with a ice cold carbonate soda, any day! oatmeal and oatmeal chocolate are so good!
there is also The molasses cookies which I adore with my favorite carbonate soda: Raspberry & Lime Ice Cold.
And the Pannie? Oh don't even get me started. I Love It!
The turkey pannie with sweet peppers chilli sauce is a gift of sandwiches in itself!
Pair it with the carbonate soda Raspberry & Lime, and a cookie.
Sit outside under one of the trees, observe your surroundings, watch the people, dogs, and family walk pass, and indulge! Your colder to heaven then you could imagine.
I love this place, and the service is spot On! I love it here, and in my heart you will remain ForEver!
I just want to say: Stay Strong! And Keep fighting the good fight! You guys and this little gem are the Best!
Keep being awesome, and I'll keep imaging myself and my family here once again, and who knows, it may just happen! I believe in Miracles,
Do you?
Sincerely: Miranda barona.
Regular customer, diplomat, Canada by choice.
God Bless...
   Read moreI ordered a regular cappuccino and my girlfriend asked for an almond latte (that cost $7 +$1 tip which was more than the price on the menu) specifying that there could not be any contact between real milk and her latte because she has a severe allergy to it. When we received our orders, I asked the barista which one had real milk in it, and they pointed to the wrong one. My girlfriend tasted her latte and felt a reaction to the milk, so I went and asked the barista again if they were sure about which was which. They started out by repeating that mine had real milk in it, but then we asked a third time and they said they were pretty sure. We left and about an hour after I had to call 911 because my girlfriend had a severe allergic reaction, she couldnât move because of stomach pain, she had difficulty breathing, etc. The paramedics gave her an epi and Benadryl and took her to the hospital where we spent 6 hours. Also, the tables werenât clean, the drinks are overpriced, the coffee was ok, you canât stay longer than an hour and the baristas were dry and didnât seem to care much about the customers. At least they were playing...
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