Pros: Friendly & personable staff. Great location with inviting environment & service. Regular pizza breading & garlic Cheesy bread are great. (Partner said)
Cons: Gluten smart pizza isn't good at all. The crust is plain & chewy, almost like naan or flatbread with no taste/ seasoning. It's difficult to eat or enjoy because the pizza is so dry. Minimal sauce or toppings Price is not reflective of what is received. ($5+ extra for this gluten smart)
I feel bad for writing a review but I think it's important As it leaves room for improvement.
The other negative experienced, was ordering & paying for the gluten smart pizza and having it be full gluten. They were great at remedying this and gave a credit on our account which was so appreciated.
Overall, aside from the gluten smart pizza,it's good. But please get a different recipe for gluten smart, and improvement on the...
Read moreI stayed at a nearby hotel and due to it being late I decided to order from here. The person who took my order was nice however this place has very poor hand hygiene. Staff member was touching everything from cash till , counter to orders, oven to my pizza dough . When I asked him to wash his hand he did however he retouched the pizza dough and argued with me when I asked him for different pizza dough. I understand oven kills bacteria but hand hygiene is a big part of food prep. When attempted to explain that to staff member, he argued back with me and gave me unprofessional attitude. I am rating...
Read moreThe pizza was great, the service was great, but we made the mistake of ordering through the app which doesn’t even provide the option to tip the employees. I had no cash on me so was unable to tip when I picked up, and ringing a tip through the till is apparently not an option as well. I’m going to avoid this place in the future unless I have the right change to tip the staff. Panago needs to rectify...
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