It used to be one of our fav places to order good food and late night dine in. However, off late we have had multiple bad experiences with the restaurant. Either the food was bland or too spicy. Last time we had ordered noodles which was not at all good. We had ordered goat curry which had extremely less salt. We stopped for a while. Today on. Mar 19th, 2025 , after 2-3 months we thought we will give it another go. Firstly I understand if a restaurant is busy, but even with recently emptied tables, it wasn't cleared, even if the staff knew we were waiting since 15 mins. Not until I personally approached a staff requesting to please clear the plates and other stuff from the empty table so that we can sit and order. After seating, she handed us the menu and did not show up for 20 mins. We tried to grab her attention but she was busy chit chatting with a particular group at the restaurant, absolutely paying no heed to us. Finally after waiting for ONE HOUR, we left frustrated and still hungry. We had to drive to other restaurants to have food.
To the owner(if paying attention at all)
This used to be one of the best restaurants and we loved going there and enjoyed the food. What happened? Why such terrible service? Need to pay more attention to all seated customers. Extremely disappointed with repeated issues here. Hopefully you can do something to...
Read moreToday I visited Desi Bites and ordered their cold coffee with ice cream, expecting a refreshing treat. However, my experience took a disappointing turn when I witnessed one of the staff members engaging in a highly unhygienic practice. As I observed the preparation of my drink, I was appalled to see the staff member blowing into the blender jug to push the foam or lather backwards.This sight was not only disgusting but also extremely concerning from a health perspective. Blowing into food or beverage containers introduces a host of potential contaminants, ranging from saliva to airborne pathogens. It's a practice that has no place in any establishment, let alone a restaurant striving for cleanliness and quality.Upon witnessing this unsanitary behavior, I brought it to the attention of the management. However, their response was disappointingly lackluster. All I received was a simple "sorry," without any further acknowledgment of the severity of the issue or assurance of corrective action.As a customer, such disregard for basic hygiene practices is deeply troubling and casts doubt on the overall standards of the restaurant. I would caution others to think twice before dining or take out at Desi Bites until they demonstrate a commitment to maintaining proper hygiene and addressing customer concerns in a more...
Read moreExtremely humble and quaint little authentic gem in Surrey serving up both North and South Indian home cooking dishes. I went here from a friends recommendation and certainly will not look back. We started with the Veggie Pakoras, which had great flavor with an awesome aromatic spicy aftertaste and very fresh tasting, although they were a bit too salty to be honest which was the biggest letdown. We then both got the Veggie Thali Special which was crazy good tasting and super tasty. I was so surprised at the incredible value for money you get with this lunch dish and a variety of different foods and flavors. The Dhal Makhini was superb, very flavorsome and extremely more ish. The staff were also rad and since I don't eat dairy, were happy to remove the paneer from my lunch Bento and add extra Dahl for me as well as some chillis for added yummy heat! Staff are super friendly, a great joint to grub with a clean and authentic, homey style dine in experience. Their menu is fantastic and caters extremely well to veggies to curb any kind of craving your tastesbuds are kicking including plentiful portions all round. Support...
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