Dine & Dim — Restaurant in Toronto

Went to this place on sunday, was craving dim sum. We got there and were seated after vax check, then we had to go through 3 menu styles and finally write our decisions down on the paper menu, which was fine as well. Ordered different styles of dim sum and shrimp fried rice and spicy stir fry chicken. The complimentary tea needed to be strained. The food after it arrived was starting to cool down fast, our servers were busy attending to other tables however they did bring out the items ordered very fast, as things kept going.

The issue - the spicy chicken, something that is literally ment for chicken, we get more than half the plate with vegetables, and barely any pieces of chicken. The spring rolls were okay but not great, did not feel fresh or even warmed up. The fried rice was less than average, just a bunch of yellow rice and a few shrimps on top. Did not taste that great.

The dim sum rolls/dumplings were really good but a tad expensive, however given the times, it makes sense.

There was vommit in the female bathroom sink, according to my female friends that had gone in.

The bill came out, and i was asked if I would pay cash, i said yes, as they gave 10% off. The bill was 75, i gave them 80 in 20s, expecting a $5 change so i can put more on and tip with other change. But the waitress decided to yell out as other customers were leaving, that $5 is less than 10% of tip, because tip is not included in service. Well for

No one clarified this. Why would you automatically believe that you deserve a tip? What kind of customer service is that?

Anyways I knew the service was terrible with the food and what not, but the insult of thinking i wouldn't tip was a lot. And yes us mellienials tip, we understand how important tipping is. So i threw down a 20. And left a nice 20% tip.

Thank you, but this restaurant is not worth it. I'd rather travel further to enjoy worst dim sum but better customer service. No one gets to ask for a tip. Tipping is courtesy. And i love to tip but when you give bad service and then ask before I even get to finish my transaction, then that just leaves...

Ordered delivery, 3 items $65. I feel completely ripped off! The chicken balls arrived minus the side of red sauce, despite that, I gave them a try the batter was so intensely dense and chewy and the chicken so dry... they were not worth another moment on my tongue or the cost. Then there was the black pepper beef ribs, NOT ribs at all, they were some kind of mystery cut of beef. Garlic green beans had no garlic and were overcooked shriveled garbage. I'm thoroughly disappointed and will not be ordering from there again.

I did call to inform your staff there was no red sauce included in my order and the woman I spoke to said, that there is no way the kitchen staff got my order wrong and that I should deal directly with uber. She hung up on me before I could ask why there are no bones in my black pepper ribs or let her know there was zero flavour in the over cooked green beans. Now if she had handled me apologetically and explained the confusion, I might have given your place a 3rd chance... but alas, your dinner menu is garbage and it had to be posted, since your staff refused a discussion. Chicken Balls have red sauce, ribs have bones sinew and fat, stir fried beans usually have flavour.... none of these were delivered. Your staff answering the phone was rude and dismissive. This was my second time ordering from you restaurant hoping the first bad experience was just a fluke and thought I owed you a second chance (as we used to love ordering from the former owners Pearl Court). If you don't want to hear negative feedback, accept responsibility on an incorrect order or take some constructive criticism publicly here on your review page, then I suggest you train your staff to answer the phone politely, respectfully and apologetically accept responsibility...

We’ve been doing the dim sum thing in Toronto since 1980. Dine & Dims quality of food and taste brings me back to Kowloon when it was on Dundas. I suggest you have it during the morning/brunch hours even though it’s available all day long.

The order :

Ha Gow: plump! loaded with tasty high quality shrimp and thin outer noodle. A splash of chili oil (it’s in the condiments on table) and Kip Chup (kinda like Worcestershire sauce ask for it ) add to the flavour.

Su Mei: best ever. Juicy tender pork with shrimp and a slight ginger taste wrapped in a yellow wrapper. Sooo good.

Shrimp stuffed Japanese Eggplant: tender and crispy at the same time with ample filling.

Pi Quat: steamed spareribs in black bean sauce. Not fatty. Nice garlicky taste

Pan Fried Pork Dumplings: not greasy, lots of filling stuffed in. Tons of chives. Very tasty.

Lo Mai Gai: sticky rice wrapped in lotus leaf with ground pork and Chinese sausage. Such a classic ! I add chili oil to this one.

Deep fried shrimp dumplings w/mayo. We skip the mayo as a dip and use the Chinese red vinegar. Could eat these everyday lol 😂

Curry Cuttle Fish: tender as heck! Huge size for Cuttle fish. Cleaned properly no grit. And the curry sauce was bang on.

We also ordered the special of the day. Lobster Chow Mein, I asked for xtra crispy on noodle. Didn’t disappoint. It’s one lobster about 1 1/2 pounds wok fried with ginger, garlic & green onions. $18.88.

All the food was served piping hot. It’s a little more expensive than other dim sum restaurants but well worth it for the quality of ingredients.

Staff was attentive and quick. Music 🎼 playing was an old 70s soft mix. 😂

$125. Tax, Tea, 2 pops and $20 tip included. Served 4 adults with not...