St. Louis Bar & Grill — Restaurant in Toronto

I recently had the pleasure of dining at St. Louis with a group of friends, and I can confidently say it was one of the best group dining experiences we've had in a long time. From the moment we walked in, we were greeted with warmth and professionalism, and the staff did everything they could to make sure our evening was smooth, comfortable, and enjoyable.

A special thank you goes to the host, who truly went above and beyond to accommodate our group. Organizing a dinner with a large party can sometimes be a bit stressful especially when it comes to seating arrangements, timing, and making sure everyone is taken care of. But the host handled everything so seamlessly, it took all the pressure off. They were kind, patient, and made us feel welcome from the very beginning. Even small details — like adjusting seating to fit everyone comfortably and checking in to make sure we had everything we needed — did not go unnoticed.

The service throughout the night was exceptional. Our server was attentive without being overbearing, quick with drink refills, and made excellent recommendations for food and appetizers. For a group our size, we were all impressed with how organized and timely the food came out — hot, fresh, and exactly as ordered. It’s not easy to manage a big table, but the staff handled it like pros.

Of course, the food was just as memorable as the service. The wings were a standout — crispy, saucy, and full of flavour — and the sides were perfect complements. Everyone at the table had something good to say about their meal, whether it was the burgers, ribs, or signature drinks. You can really tell that quality and consistency are a priority here.

The atmosphere was relaxed and inviting, which made it easy for our group to unwind, catch up, and enjoy each other’s company. The background music and lighting created the perfect setting for a fun, casual night out. We never felt rushed, and even as the restaurant got busier, we continued to receive great service right up until the end.

It’s rare to find a place that hits all the marks excellent customer service, delicious food, and a welcoming environment but St. Louis delivered on every level. Whether you're going for a casual bite, a family dinner, or organizing something with a group like we did, I’d highly recommend this spot.

A heartfelt thank you again to the host and the entire team for making our visit so enjoyable. We’ll definitely be coming back soon — and next time, we might bring an even...

Worst bar and grill in Toronto, absolute embarrassment to Toronto and sad that it is in a high tourist area, the staff are not only racist but have no problem letting you know that if your coloured they will help white people first then ignore everyone else, I ordered for pickup then was told by the sign on the door to go to the bar to get my food only to be ignored for 10 minutes then yelled at, yes yelled at "your suppose to go to the server not here go to the server don't come here". There is a sign in the door that says to pickup online orders at the bar and I went to the bar, the racist bartender chose to play with her phone instead of assisting myself she kept texting until some white people showed up at the bar and she attended to them then went back to texting. When I asked for my food she yelled out "your suppose to go to the server not here go to the server don't come here" then said "sometimes we don't have enough servers" I said there is a sign in the window says to pickup online orders and the reply was "go to the server not the bar" then I went to the server near the door and was told "your order is being cooked" even though it said online that it would take 20 minutes and it was 34 minutes later and it wasn't busy. The server left and came back few minutes later and said they are packaging my food and left for 5 minutes. It takes 5 minutes to put a couple of chicken nuggets and 10 fries in a container. While waiting a older Chinese couple came in and wanted to sit and 2 servers walked by them 3 times and we're ignored and the couple left. A couple of white dudes showed up and we're asked by the same server if they want to sit outside and they went to the bar and the same bartender that told me to get lost served them right away. When I finally got my food home they screwed up my order. I only ordered food from this location twice the previous time was last year and pretty much the same thing happened I was told by the server to go to the bar and asked the bartender for my food and was ignored for 3 minutes then when I went to the server they had my food waiting at their station. Unless your a first class racist and hate people that aren't pure white according to Hitler's standards stay away from St. Louis Bar & Grill across from Rogers Centre as there are plenty of other places to eat and would be happy to serve you...

My partner and I brought his niece and nephew here on the first day back for indoor dining. We haven't been to a St Louis since the pandemic so we were really excited to have their wings again. Unfortunately, we were served burnt wings and had to send them back. We are regulars at the other St Louis locations so we know what salt and peppers wings are suppose to look like- not black. We also work in the restaurant industry so we know how guest complaints should be treated. We feel that manager on duty did a terrible job of handing it. This is how it happened. We had politely sent them back with our server who said he was sorry for the burnt wings and would have the kitchen make us 3 new orders right away. (Proper method of service etiquette. Our server was awesome!) Minutes later, the lady(Manager on Duty) approaches our table and leads with "We're going to make you new wings but I just spoke with the kitchen and they changed their oil yesterday. I broke apart the wings and they are cooked perfectly. It's ok, we'll make you new ones though but just so you know." I don't recall her saying "Hi"/ "How is everything over here?" nor did she apologize for the burnt wings or that we had to wait for new orders. I should note we did not ask for a discount or free food, simply a re-make and she felt so strongly to defend the oil of the company. As servers, we understand that mistakes happen from food to service, and that is absolutely okay but it is the way that these situations are handled which make or break guests experiences.

Server 5/5: Attentive. We were the only table he had that seated inside so he would have to come in just to check on us. He greeted, took our order and quality checked. Apologized for burnt wings and initiated immediate remake. Thanked us for coming.

Manager on Duty: 1/5: Due to reasons listed above.

I have to give 2 stars because the restaurant is run by the manager on duty and if this is how she leads by example, she's setting low standards for her staff and the...