Having deep craving for Indian food we searched for options around us. We came across this place which has dual food options i.e Indian as well as Chinese. Seating space was ample. Looked through the menu and the various dishes being packed for online orders. Everything looked very fresh and delicious. So, decided to try the Indian food. We ordered both VEG and NON VEG varieties. Wraps and Bowl options both have good varieties to choose from. For Indians, two things make every meal very special. Firstly, the TASTE & Secondly the SERVING i.e. served with love and smile. For the taste part, I must say, chef JAVID has a magical hand. Everything cooked and served was fresh, flavory and so tasty. His tasty cooked food put a happy satisfying end to our strong pending cravings for Indian food. BIG KUDOS to JAVID ! On the Second part, there was a girl named PURITY. She was at the Order desk / payment counter. Purity made us feel special with her welcome smile and talks and we felt as if we were their bests guests. Purity, not only helped us in choosing good meal option by understanding our tastes and individual choices but also won our hearts with her politeness and serving. Meals become more satisfying and enjoying when served with a smile and for that reason Purity deserves 10/10. the manner food was cooked and the way we were respected, lead us to order more variety and we all enjoyed our meals very much. Javid's food would be remembered by us for days and so shall be the service given by Purity. A neat and clean place to enjoy good, healthy, fresh , economical and great food indeed. Customization of meals available which makes the food even more worthy. Specialty of the day was my favorite. Indian sweet dishes (Gulab Jamun. Mango Lassi, Ras Malai) also there. A must try place in Toronto. Highly...
Read moreI am extremely sorry to write this, but my husband, 16 month old and I just had an almost unbelievable experience that has made us lose our appetite entirely.
Just a half hour ago we went to dine in and asked for two butter chicken orders and a small portion for our toddler.
It was not busy and there was no one else there other than us.
The women serving us, brought the wrong order (like instead of my meal, brought me a serving of rice for dinner.) When my husband let her know she had forgotten my order, instantly she became combative and said he was wrong.
I corrected her also because I was there when he ordered and she told me I was also wrong. I suggested she perhaps didn’t hear him order it, to which she became angry and told us there was no way she heard wrong.
When I asked if she had a manager, she responded saying she has no boss and there was no one I could speak to, only herself. I then asked if she was the owner and in response she grabbed one of our orders of rice and took it back to re-serve and angrily brought back a butter chicken order saying it was an exchange.
We felt so uncomfortable we packed up our things and as we were putting our baby in the stroller we asked for lids so we could leave. She angrily brought them back and threw them on our table and then my husband had to go ask for a bag because I suppose she thought our toddler could help us carry our stacks of containers?
This is the first time we’ve gone out as a family as the Covid restrictions are lifting. I am shocked by this terrible experience and will never eat there again. This is unfortunate because we live very close.
I advise everyone to not eat...
Read moreIf you have eaten from this place, get a covid test. Went there tonight for pick up after placing the order 20 mins before and they didn’t even get started on it. The website clearly says “20 mins until the order is ready”. However, it was a good thing because I witnessed something so gross🤢 The guy making the wraps we ordered, had no gloves on, literally kneading the dough and having his fingernails digging into it made me gag, thinking about the germs (especially during COVID with a variant going around) going into that wrap. 🤮 He proceeded to start cooking the curry and TOOK OFF HIS MASK! Talking to the other employee, speaking loud and probably spitting all over the food. We saw him wrapped the food with bare hands. We just grabbed the bag, left, and threw it right away because it’s not worth the risk. We also ordered Chicken samosas but they gave us beef samosas instead, and we don’t even eat beef…
The customer service is awful. Didn’t even apologize for how late they were. Leaving us waiting with no updates. The girl/cashier would just stare at us and say “do you want to order more or?” Like no bish get it moving and give us our order so that we can leave. 🙄
I usually don’t review bad places but this one we needed to...
Read more