Why is this place still in business? We came as a family of 9 to celebrate a birthday at 5:30 on a Friday night. We sat outside near the condo entrance. The servers are all polite and present themselves well, but that’s about it. They are disorganized, forgetful and slow. If there was one server assigned to our table we wouldn’t know it because within the 2 hours we spent there at least 4 came by our table to try to rectify each other’s mistakes. No one asked if we needed more water halfway through the meal. No one bothered to collect the menus after we ordered.
We got some appetizers and then waited 30-40 minutes for our pizzas. When we reminded someone to bring them it seems they were never punched in. The excuse was their system has been down that day. But the waiter had taken the order on a notepad, so the logical thing to do would have been to go to the kitchen and make sure it was received. One of the mains orders, he neglected to write down so when everyone’s pizza arrived he went to place the additional order. 15 minutes later one of us went inside to check on it and again it had not been sent to the kitchen.
The lack of attention and expediency was blamed on an engagement party happening indoors. If you don’t have capacity for more clients, do not take reservations! I went in to us the bathroom and from what I could see the party had pre-made platters of food and no one was attending to them, so it was an empty excuse.
They offered us dessert on the house for inconvenience which we did not want because we had cake we were planning to eat it on the condo rooftop after dinner. They comped the appetizer for the inconvenience and the pizza that never arrived in the first place… we had to ask to remove a salad that was sent back on account of rotten lettuce.
Again, the waiters were polite and apologetic but there was no excuse for the lack of efficiency and service. Having worked in the service industry for more than a decade many years ago, this kind of thing would run your business into the ground.
Will never recommend this place, and in fact warn people against...
Read moreI had an absolute experience at Vivo last night with my wife and Sister in law. The staff was welcoming and helpful, the management was top notch, the patio was clean, comfortable and refreshing, and the food.... don't even get me started. I like to eat, and yesterday I worked up quite the appetite. So in usual fashion I ordered both a pasta and a pizza(rigatoni bolognese and the Prosciutto and arugula pizza). My wife ordered the Cesar salad to start, SIL got the arugula salad with beets and walnuts. These salads were fresh, delicious, and incomparable to others. The Cesar salad has to be the best Cesar I have ever had, and I like my Cesar salads. The arugula salad was absolutely delicious as well, the beets and walnuts brought this new flavor that was refreshing and delicious. My rigatoni showed up, and the portion alone was a good hearty meal. The pasta, perfectly cooked, the sauce was flavorful and robust, and the meal altogether was delicious and well balanced. The pizza arrived, and I have never had a pizza like this before. The crust was divine, the toppings were generous and fresh, and such a wonderful portion of food. We were there for a late dinner last night, and to this very moment, I am still full and satisfied. But then dessert came along... and who can turn down a tiramisu that takes the cake for display, flavor and construction? We were also pointed towards a dessert qe hadn't thought of. A flaked pastry with pistachio cream and topped with chocolate and pistachios.... honestly, otherworldly in flavor and construction. The staff was top notch, the food was amazing, and the desserts are to die for(figuratively speaking). If you're questioning visiting Vivo, do it. Experience it, and try to tell me differently on my review. Can't wait to go back again soon! Thanks to the whole Vivo staff for having...
Read moreIf you’re looking for a super cute date spot then let me put you onto Vivo restaurant 😍
They’ve got some of the BEST Italian food I’ve tried in a while, no CAP 👀🇮🇹
Here’s what we tried:
Carpaccio Di Caprese Prosciutto Croquettes Insalata Di Radicchio Pappardelle Il Figo Pizza Beef Short Rib Dolci (dessert): Torta Di Cioccolato & Cheesecake Soffice To drink: Espresso Martini, White Negroni, Vivo 47 and Aperol Spritz
You guysssssss this was a feast and trust me when I say we walked out with such happy bellies🤰🏻 Every plate hit the mark 💯 From their fresh salads, to their creamy croquettes! Their pizza and pasta had such remarkable flavours, literally my palate was dancing! The beef short rib though definitely blew us away, it was so succulent and fall off the bone … we almost didn’t need utensils 🥺
The desserts continued to knock it out of the park, the light fluffy mousse with the combination of the berry compote from the cheesecake soffice took me by surprise since I’m definitely a chocolate girl 😋 definitely still enjoyed the chocolate torta as well though 🤤
Lastly their drinks … omg absolutely LOVED their Vivo 47! It’s their signature drink and a take on the classic Aperol Spritz but instead of Aperol it’s Limoncello 😮 it was an accidental creation that tasted so delicious they put it on the menu, I live for stories like this 😂
I could go on and on about this spot but trust me you are missing out if you have not tried them! So what are you waiting for ?!
Go check them out y’all 💃🏻 this one is definitely ✨ highly recommended ✨
Thank you to the Vivo team for their warm hospitality and treating us like family 🥺 we...
Read more