Deacon's Corner — Restaurant in Vancouver

Longtime loyal customer here—I’ve spent thousands of dollars at Deacon’s Corner over the years. This morning, I placed an order through Uber Eats, but it said the restaurant was too busy and offered the option to schedule for later. So, I did. I ordered a nice breakfast for two and was prepared to wait 1.5 to 2 hours. Then, 10 minutes before it was due to arrive, the order was suddenly canceled. No warning, no request to delay further, no explanation—just canceled. That’s not how you treat a loyal customer. I understand that you’re busy, and that’s a good problem to have. But if you want to keep customers coming back, you can’t bite the hand that feeds you. If I don’t hear from you soon, you won’t just lose me—you’ll lose the many friends I bring with me on the weekends.

Response to Your Reply: You can make this right. You know the order was canceled, even if it was an error, and yet no one proactively reached out to fix it. Instead, I was left hanging. If a customer cancels last-minute, they’re charged the full amount. Shouldn’t the business be held to the same standard? A full credit seems like the only fair resolution. What was most frustrating wasn’t just the cancellation—it was the lack of regard for a longtime, loyal customer. I’ve been recognized as a "loyal customer" through Uber Eats, and you’d certainly recognize me if I walked into the café. Yet, in this moment, that loyalty meant nothing. If this ever happens again, the right move is to immediately reach out, acknowledge the mistake, and offer a real solution. Especially when a customer chooses to schedule an order and wait patiently instead of simply going elsewhere. That level of loyalty deserves better treatment. And beyond this, you should push Uber Eats to hold vendors to the same expectations as customers. If a patron cancels after the food is made, they pay full price. But if a vendor cancels last-minute? Nothing. That’s not right. Be the restaurant that stands up for its customers by holding yourselves to the same standard you expect from them. That’s what true customer...

deacons corner is such a gem with yummy delectable delicious food all around, as well as generous and filling portions.

the pancakes were some of the best i’ve ever had — they were so perfectly eggy and fluffy and tasted SOOOO good with some butter and maple syrup. they were also HUGE and a good thickness. the powdered sugar on top was also a nice touch.

the big mountie was also fantastic. the french toast was incredibly thick, and i loved how the juice that OOZED from the pulled pork (drenching the toast), the syrup, and the egg wash made it a bit soggy and mushy (in the best way). speaking of the maple syrup, it was SO gooey and SO good paired with EVERYTHINGGG. it had a hint of cinnamon flavour that really enhanced everything it touched. as i said, the pulled pork is your classic diner sweet pulled pork, but somehow even juicier. i loved the fried chicken even more, which was salty and peppery and warm underneath the stacks of french toast. although i do wish the chicken was a bit thicker or bigger. also i totally recommend putting some of their hot sauce on the eggs — it was so spicy and gave such a nice KICK, and really shook up the flavour.

the biscuits were also quite yummy, as they were fluffy and soft and so good with the salty butter melted in. however, they did get a little bit dry and definitely aren’t the beSt biscuits i’ve had. i also wish the exterior was a bit crunchier/baked more maybe?

the blueberry pie was pretty good, with a nice and buttery crust, but i think there was too much filling. the blueberry was kind of sour and overpowering, and although the ice cream did balance it out a bit with its sweet dairy creaminess, i prefer pies with a bigger emphasis...

To the person who posted this review:

"The staff are bullies. 2 girls kept speaking Spanish in front of customers and English speaking co-workers. It is the worst form of bullying, to exclude others. I would never go here again. You should be ashamed of your ignorance."

I wish I was there to teach you a lesson in love and tolerance. Canada is home to many people from all around the world. You're xenophobia and lack of respect for other cultures is what is wrong here, not the restaurant.

From what I heard of the situation, a waitress was speaking to a customer in their mother tongue, which is perfectly natural and a commonly accepted practice in Canada. Your complaint was received by management who then instructed staff to not speak to customers in the mother tongue, despite when it is the preferred language of both parties. This is to me is a failure on the part of management, and is probably an unconstitutional request, or at the least immoral.

I will inquire with management about their policy as it stands now, and then make a decision whether to ever eat there again. If management supports people speaking in their mother tongue to customers who will it, then I will definitely return, however if current policy prohibits this, then I will certainly never come back on a matter of principle.

I will conclude by saying to the original poster that it is you who are the bully. To be intolerant of the culture of others, and to somehow take personal offence to how others interact in their natural state is sad. Giving this fine restaurant a 1 star rating because of your attitude towards others is not only unfair, but deplorable and morally...