Extremely disappointed with the experience we’ve had this evening. We made a reservation to celebrate my birthday. I received a call this afternoon confirming the reservation. The staff member made a point to ask if we were celebrating anything - which I appreciated. She sent well wishes and said: “we will note it on your reservation for your server”. When we got to the restaurant it seems like there’s a disconnect and our server was not even privy to the previous conversation or context of the visit - he did not ask either. About 10 minutes in after we’ve placed orders we realized that the restaurant was very hot and air was stagnant. We asked their server THEN he confided that the AC is broken and due to the long weekend they were not able to have it fixed. As time passed by and more guests are in the restaurant, it became more and more uncomfortable. We asked for iced water because that was the only solution. There were also other tables within the same dining room doing the same so we surely are not the only ones feeling uncomfortable. It got to a point where we felt unwell because it was so hot and the air was so congested. Honestly we did not enjoy the food and I can’t express more how disapppinted I am with the experience and with the way this well loved and reputable restaurant deals with a typical issue like the AC being broken. I called after because I honestly was so turned off and spoke to the manager on duty. Friendly individual but also told me unfortunately there’s nothing they can do. I’m sorry, Best Buy is within 5 minute distance for some portable fans to be sourced. Not very luxury sure but MUCH BETTER than customers having ruined experiences and potentially suffering from heatstroke. Yes it was that bad. Also, how about giving customers the courtesy when they’ve settled in and prior to ordering that the AC is not working and if it is uncomfortable there’s ice water or they can switch their tables outdoors (which is actually much cooler than indoors). This is not rocket science and again, when people are coming to restaurants paying a decent amount of money for an enjoyable time, they deserve to know and not be treated in a passive manner. On a side note, two tables close by received a cake with Happy Birthday on it - we were not even offered even if they already should know. I don’t care for the cake or the acknowledgment but honestly if you plan to acknowledge when calling me, I’d be expecting some level of consistency - also consistency within clientele. I hope it’s not the amount of the bill or our background that has anything to do with this. But again, extremely disappointing and I felt disrespected. This visit not only soured my good memories associated with the restaurant from the past and also my birthday. I will not be coming back ever again and trust that I will definitely be sharing this experience with those within my industry and friend circle - trust me no one wants to risk being in a situation like this and getting irresponsible and unprofessional responses from a “Michelin-recommended” restaurant.