COWS Whistler — Restaurant in Whistler Resort Municipality

We passed by this ice cream shop one day and saw a huge line, so we decided to come back after dinner the next evening to try it out. There was still a massive line. It was around 8 PM on a Saturday. But don't be deterred - the line actually moves pretty quickly. Just make sure you decide what flavor you're getting before you get inside because once inside, it's very stressful/hectic and it moves very fast. I had a scoop of the Birthday Cake (cake batter base, blue frosting swirl, and sprinkles), and a scoop of the Wowie Cowie (vanilla ice cream, English toffee marble, chocolate flakes, and Moo Crunch). I liked the Birthday Cake but the Wowie Cowie was too sweet for me. Hubby had the Moo York Cheesecake (cheesecake ice cream, Oreo cookie, and chocolate swirl) in a cone. Also too sweet for me, and the cone, while it smelled very good in stores, was way too crunchy. It's also very messy to eat and impossible to eat without them giving you a cup to put it in.

They also sell other dairy items, like butter and cheese. If I was a local, I totally would have bought some to bring home. That would be more my speed over most of the flavors they have. Not a lot of the flavors appealed to me and most sounded ridiculously sweet. So if you're looking for something simple, Cows is probably not it. But if you have a sweet tooth and are into trying new flavors, you would...

Hi. We came to your COWS store this afternoon and waited very patiently in a very long line. It was clearly our turn, but we saw a worker go past us and served the people behind us. We continued to wait, another worker (shorter, dark haired lady with glasses, has a Vancouver, BC pin on her hat) followed suit and helped another customer further behind. When she walked by, my partner mentioned to her that we have been skipped twice. Her response was not helpful at all - she proceeded to say she needed to help the other customers first. My partner mentioned this twice to her how we have been skipped twice. She didn’t apologize or didn’t offer to help us after. At this point after waiting super patiently, My partner didn’t want anything to do with this store and only I got ice cream. At the till, I let the blond haired lady know how we have been skipped twice and is upset. She simply commented “Oh”. Really? It seems as though the workers don’t know interpersonal skills. Whilst we enjoy your ice cream very much, but we absolutely cannot stand the service here and unfortunately will not want to come back in the future unless this attitude/behaviour changes. The event took place today, Sunday August 25 at approximately 2pm. Thank you for your time and We look forward to...

I visited for the first time yesterday after hearing my friends rave about this place, which got me excited to try it. It took us three hours to get there, and it was our first stop upon reaching Whistler around 3 PM.

Unfortunately, the experience was disappointing. The staff were rude, unfriendly, and displayed poor customer service. One staff member, who had a distinct British accent that I’m not familiar with, asked me which cone I wanted. At first, I couldn’t understand him, and when he repeated the question, he seemed visibly annoyed.

The situation escalated when the cashier told him, “You’re very confrontational,” after which they continued murmuring and laughing about it in front of me. I felt humiliated. I apologized to the cashier, explaining that I genuinely had difficulty understanding him. She kindly redirected the conversation by asking me about my visit, which I appreciated, but the experience left a sour taste.

As for the ice cream, I ordered the Moo York Cheesecake. Unfortunately, it was underwhelming—bland, overly sweet, and lacking the distinct flavor of cheesecake. Even the creaminess...