美心集團 永不錄用 While Starbucks may be a US brand, the Hong Kong franchise is operated by a local company, Maxim's Caterers. Annie Wu, the daughter of the Maxim Group's founder, recently defended Hong Kong's police and criticised activists as "radical protesters". She made her comments with billionaire businesswoman Pansy Ho, representing the Hong Kong Federation of Women, at the United Nations Human Rights Council on 11 September. The two criticised "a small group of radical protesters" using "systematic and calculated violent acts". So protesters started directing their anger against Maxim's and the franchises it operates. The restaurant group is one of Hong Kong's largest, and includes other brands such as Genki Sushi and Arome bakery, which have also been targeted. Maxim's Caterers issued a statement saying Ms Wu "does not hold any position at the company" and was not involved in managerial decisions - but so far this has failed to satisfy...
Read moreI think Starbuck’s has the most primitive, if not the dumbest customer service system by asking the name of the customer and call it out when the order is ready. Most of the time you can’t hear them especially when the place is busy. It’s so ironic while the place is playing soft background music and the servers calling out loudly customers to pickup their orders. The writing on the paper cup is unrecognizable making it even more confusing. Wonder why they can’t keep up with the modern technology and culture and use an order number dispatching system? Somebody in their management team is not functioning properly. It’s not the fault of the local establishment. But do franchise owners even bother to give recommendations to the HQ for...
Read moreA nice Starbucks with a proper seating area which is a plus. However, given the area and all the other alternatives that are virtually wall-to wall with this shop, one would have to specifically be a fan of Starbucks to go here and sit down. There's little else that the name alone won't tell you, and if you want coffee to go this is probably your fastest bet in...
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