Café East — Restaurant in Kowloon

I have come to New World Millennium Hotel a few times for dining, including the French restaurant and the ballroom(for company gathering), it never disappoints me. This year for my hubby's birthday and our anniversary, I decided to give it a try for the Buffet restaurant Cafe East. This restaurant has become popular (even more) after a famous and reliable food critic YouTuber in Hong Kong rated it as one of the best buffets in Hong Kong. We went there on Friday for lunch buffet, the restaurant was quite spacious, food area was not very big but had enough variety. The sashimi, grill, Indian food, hot dishes were all yummy! Dessert also very good and I believe they have their own bakery (?) as the dessert and bread seemed fresh and not like the pre-ordered ones from suppliers. Non alcohol Drinks were free flow too (big big plus! Though I only had an orange juice and a tea) Service was right at the point, professional and attentive, only minus was the coffee was the machine made coffee and not very good, but its OK as we changed that to a tea. Price was acceptable and there are promotions from hotel from time to time and sometimes you get up to 33%off. Overall a very very happy celebration with great food, will definitely come...

unpleasant experience ! I bought a Residence Club staycation package at New World Millennium Hotel which includes 2 complimentary breakfast at Cafe East. My wife is on diet so I went to breakfast alone. they force me to sit at the corridor outside the dinning room and don't let me refuse to take this table, this is totally ridiculous. the couple get in after me can arrange a table inside the dinning room, why can't i?

it's funny that their hotel manager; Michael called half an hour after I filed my complaint at check out counter. I was expecting an sincere apology and a promise of customer services review but it's not, he gave me a bunch of BS and excuses. another ridiculous thing is, he told me that he will give me an hotel room upgrade for my next visit. Come on, if you do not upgrade your service standards, why would I come to...

Overall 3.5 stars rating. Good and accessible location with a nice neighbourhood for shopping and an evening walk. Beautiful interior of the hotel/restaurant with well trained and friendly staff. Menu is very basic covering Chinese, Japanese, Indian and western food as well as basic desserts. Drink menu is very limited and only on order which reduces excitement for families with kids. Limited selection of cheese and bread is also a negative for cheese lovers. Overall an okay place for once in a while buffet with family/kids but not the first option when you want to have a...