Crepes & Waffles — Restaurant in Bogota, Capital District

One of the worst experiences I’ve had at a Crêpes & Waffles. I arrived straight from the airport, exhausted and just wanting a snack. No one welcomed me - I had to wander around while the staff stood in a corner laughing with each other. I asked if there was a table with a power outlet so I could charge my phone. They laughed and said “we don’t have.” I stepped out for a bit, came back, sat at the coworking table, and plugged my phone into my laptop to charge. Waited ages for someone to take my order - only for the security guy to come over and ask me to move to a smaller table. I said sure, but the table was filthy, so I moved again. Then, suddenly, they did have outlets. 😂 Finally got someone’s attention, placed my order, and 10 minutes later they came back to tell me they didn’t have the crepe I ordered. The cherry on top? One of them walked up while I had my laptop out and slid a paper placemat underneath my laptop mid-use. Super disorganized, inattentive, and just bad energy overall. Wouldn’t recommend this...

Always a good option in Bogotá and in any city of Colombia.

This particular Crepes has a very nice decoration that plays with the sunset and the lights of the place.

The service is always something that many other places have to see and to copy to their own business.

This time was for a delicious ice cream, tea, and a quiet good coffee.

A very good space to chat with your family and let the time pass while you have a relaxing moment.

The outside place also I want to say congratulations to be pet friendly with the people that go with their fury friends.

Congratulations...

The terrace inside is a perfect spot for brunch. It’s cozy and breezy. For me this sets this location apart from others in the area. I have seen this franchise around Bogota and finally tried it today for breakfast. Overall, the food was pretty good! The only downside was that it arrived somewhat cold. I would say this was due to the service at this location. It took a considerablely long time to be aknowledged by the staff and even longer to order (or reorder). I was not the only customer waiting to order it just seemed like a lack of communication ...