Gaucho Steakhouse — Restaurant in Grad Pula

I was really excited for this restaurant because it has many great reviews on here but I was not satisfied. First of all we had to wait really long for our food/drinks. The waiters don’t know where and when to serve the tables.

But what happened then was not okay at all. I ordered a filet mignon (MEDIUM). After I received my steak I was not satisfied with it because it wasn’t medium. It was almost well done. The inner part of it max. 1/3 was medium well. The rest of the steak was well done. The waiter saw that I wasn’t that satisfied with my steak and asked if everything was okay. I kindly said that I wasn’t that satisfied with the cooking point of my steak but I was fine with it. But then another waiter came and also said my steak should be medium and really wanted to see if it’s medium and cut it in half. But then he saw that it wasn’t really medium and took my plate out of my hands and went with it to the chef. The waiter came back with my plate and said that the chef said it was medium. By then my food was cold and I was not amused.

My partner had to eat alone and was also not pleased with this situation.

After that a young blond woman came to me. (I think she is the owner) She explained me that the steak is medium and it’s totally normal that the outer part is well done and only the middle is medium. I didn’t get discount or a new plate after this situation.

The owner of this restaurant (blond lady) even talked about me with another coworker there and even pointed at me and looked at my direction. I didn’t feel comfortable with this situation.

My partner‘s and mine evening was ruined by this restaurant.

Ps.: I don’t have a good picture from my steak. But on this pic you can see the thickest part of...

We booked here based on Google reviews and were sorely disappointed with the quality of the steaks and prepared vegetables. The servers were fantastic- they were courteous, friendly, personable and had a good sense of humor. Ordered pizza’s for the kids which were good. Our friends ordered burgers which also were good. We ordered the plate for two looking forward to the pecanha, amongst other other items coming in the plate. The salsiccia was burned on the outside and dry/overgrilled, the meat was tasteless and incredibly tough. Even the picanha was overgrilled and charred on the fat which is usually my favorite part. There was chimichurri and a white sauce and a bowl of raw red onions as condiments. They saved the meat somewhat. Of positives - the ribs were perfect, fall-off-the bone and very nice, not overly smoky BBQ sauce and the potatoes were also good. I ordered a side of asparagus with Parmesan and the asparagus were boiled to obliteration, limp and very chewy. I think they forgot the salt here as well.

Recommendation for improving consistency and flavor of meat would be to marinate and salt well. It’s not difficult to make amazing steak 🥩 but unfortunately this meal failed terribly. I told the server regarding the asparagus that it might not be a bad idea to actually steam them «al...

We were looking for a good steakhouse in Pula and came across Gaucho Steakhouse through a flyer where we were staying. After checking it out on Google Maps, we immediately decided to give it a try and it definitely surpassed our expectations!

The food was absolutely delicious, the meat cooked perfectly, and the service was outstanding. We were a group of 4 adults, each with a baby, and the staff were incredibly attentive to us. At one point, when my baby got a little impatient, what I believe was the manager kindly offered to take her for a little walk so we could enjoy our meal in peace – such a thoughtful and sweet gesture that really stood out to us.

We didn’t even get the chance to take a picture, as having babies with us kept us busy. But that only shows how much we were enjoying the moment.

The atmosphere was lively and welcoming, the service top-notch, and the food simply amazing. If I could suggest one small thing, it would be to lower the music just a bit inside the restaurant, as it was a little loud at times.

Overall, we had a wonderful experience and would highly recommend Gaucho Steakhouse to anyone visiting Pula. We’ll definitely be back before the end of our...