I completed the online booking form to make our booking for a special occasion which I listed on the form, it was our anniversary, I also have specific requests for table near to edge good views, unobstructed, and not near small children with noisy tablets. but when we arrived they had no idea of our booking, we were made to go check if it was in restaurant instead of the staff checking even though I insisted I booked the rooftop, after some discussions and checking portals they had no evidence of our booking through their system, but we were given a table anyway, no apologies for any miscommunication or the error on their website. Our table was booked for 8pm, our drinks order was taken at 8.40 this was after my husband asked if we can order drinks, our food order was taken again after we prompted the foh staff if we can order, our food order was taken at 8:58, and food started to arrive at 9:23pm… The staff were friendly enough and smiling, but the knowledge and service was very slow. The food was average, we ordered some starters; cauliflower nuggets, potato crouquettes, duck rolls edamame beans all lovely.. the dips not so great very bland. Food wise we ordered the sea bad x3, black cod, chicken yakitori and the heirloom tomato burrata salad, everything was nice except the salad, the tomatoes were old and mushy, and some were green and raw not ready to be eaten, there was also some cherry tomatoes but none were heirloom. The buratta hadn’t been dressed very well at all, and the whole salad needed salt, I did ask for some and it was brought out but it wasn’t working, after catching someone’s attention I said I had asked for salt but it wasn’t working, and he asked if I wanted him to bring me another (what a silly question) I said yes pls do. The drinks on the table we topped up ourselves, the bottled water, and the Prosecco because no one came to check on drinks. Until almost closing time, a new member of staff came and she offered to do it when she saw my husband pouring it for me. We were out passed 11pm which I didn’t expect as we have work in the weekday, but we had family visiting from UK so thought it’d be nice to take them out for dinner to celebrate with us. The views were fantastic. But we were sat next to a large table with adults and children who kept getting up running round the table making loads of noise, not great as I’d requested a quiet table. The restaurant manager did come to speak to me and apologise for what al happened and said she wanted us to enjoy the evening, which I did appreciate. There was no acknowledgment of our special occasion, so not sure why that’s on the booking form. There was also another table who had an issue with online booking, so we weren’t the only ones. Overall the start was the let down, which I think spoiled the experience followed by lack of and slow service, some of the food did make up for it, I’m sure we will return but I would expect it to be much better. We both work within the food and beverage and customer service industry so have high expectations when it comes to food...
Read moreWithout doubt, one of the most lovely places to have dinner. Having read some of the other reviews, here's my experience from last night: Service: at first it was very slow as it seems a lot of people turn up just to have cocktails at the "sunset hour". The staff don't stop and by way of feedback I'd suggest 2 extra "order taking" staff and another bartender during this time to ease the flow. Don't go taking to social media though to berate the service if you've not raised it with them - I spoke to the manager and he couldn't have been more apologetic and determined to put things right - thank you. Portion sizes: Perfectly fine and adequate. The kitchen is producing good quality, fresh produce that's excellently presented. If you want something that's sized and executed with all the panache of a truckers café, then go there instead! Quality of food: Very good. The Sushi wasn't the best I've had but came a very close 2nd - fresh, full of flavour and very well presented. We were asked how we'd like the burger cooked and it came as ordered (rare) with excellent flavour - really very nice Price: The food is more than reasonable for what you are being served and the cocktails are about the same as anywhere else. The wine is definitely on the pricey side - we'd paid €10 less for a similar bottle in another restaurant but (hey) it is what it is and overall I'd say they've got their pricing right Location: can't beat it!! Overall, a lovely dining experience and I'd recommend going - you will need to...
Read moreAmbiance of the restaurant was nice. You have to go down a spiral staircase to get to the restaurant, there is no lifts.
We ordered drinks and the waiter knocked one of the glasses over the table and then struggled to clean up the liquid and ice… they did replace the drink with a new one though. Antasia lemonade, the ginger was extremely overpowering in the drink.
Got a bunch of starters for the table to share amongst the 8 of us. The starters were the best dishes as the mains let us all down.
One of us ordered a pad Thai and it was extremely salty we had to send it back as it was inedible. There was no alternative as the sauce was pre-made and that’s how they make it there so we decided to cancel the pad Thai.
The prawn burger was soggy and flavourless. The brioche buns didn’t compliment the burgers at all.
The cod looked nice but was deceiving in taste, the veg sides were too salty.
The chicken burger (Big Mac) was also quite salty, it felt like biting into a spoonful of salt. It was also quite dry for a grilled chicken burger. The only sauce we got was from the egg yolk. The side roasted potatoes were okay, the dip it came with didn’t go well with the potatoes or the burgers.
The seabass was quite dry and the sauce was a bit too salty.
If you’re planning on coming here I suggest to stick to the starters. So a small bite to eat. The sushi was good.
Overall not a great experience here in terms of taste and...
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