Our Danish friend wanted to arrange a special evening for us (4 people) in Copenhagen and took us to the Illum Rooftop restaurant. We waited about 5 minutes at the reception until we were passed on to the restaurant manager by one of the two service staff. The staff made a stressed impression. We were then seated at a table for 5 on the terrace. Unfortunately, the view was not quite as great as we had expected. We ordered pizza and pasta, each a different dish. After we had to wait almost 45 minutes for our food, the dishes we ordered arrived. Unfortunately, all the dishes were disappointing. We would never have expected that in an Italian restaurant. Neither the three pasta dishes nor the two types of pizza should be served in this quality in an Italian restaurant. What's more, the dishes were all just lukewarm. We informed the stressed employee of this. There was no apology or any else reaction. This was by far the worst meal we have been served in Denmark in the last 2 years. The price/performance ratio was not correct for us at all. Unfortunately, it was a flop. We cannot recommend this restaurant based on our experience. Obviously other guests have had better experiences there, but...
Read moreThis sweet girl changed everything: In this beautiful restaurant, after enjoying my drinks and oysters, I waited an hour for my two main courses. I was so angry that I decided to cancel the order and give the restaurant a bad review. The girl rushed the food, apologized, and when we paid the bill after the meal, she waived the charge of all our food, including the oysters, which they delivered on time. As I had just landed in Denmark and was not aware of the exchange rate between Danish Kroner and Euro, I didn't realize how generous this girl was until long after the bill. Here I would like to say ‘thank you’ to her. I also express my appreciation for ROOFTOP. Your culture reflects the flexibility of authorization and the sincerity of apologizing to customers when the service goes wrong. This is a...
Read moreHvis du leder efter et godt sted at nyde lækker pizza, østers og drinks på en varm solskinsdag, kan jeg varmt anbefale Illum Rooftop. Beliggende på tagterrassen af Illum-købmandscentret midt i hjertet af København, tilbyder denne restaurant en fantastisk spiseoplevelse med en fantastisk udsigt over byen.
Menuen på Illum Rooftop indeholder et bredt udvalg af lækre pizzaer, alle lavet med højkvalitets ingredienser og tilberedt til perfektion i en træfyret ovn. Østersene er også et must-try - de er friske og lækre og passer perfekt sammen med en kold øl eller et glas vin. Drikkevaremenuen er også omfattende og varieret, med et bredt udvalg af muligheder, herunder øl, vin og spiritus.
Atmosfæren på Illum Rooftop er også bemærkelsesværdig, med en livlig og indbydende indretning og et imødekommende og opmærksomt personale. Terrassen er omgivet af grønne omgivelser og er et fantastisk sted at nyde et måltid på en varm og solrig dag. Servicen var også fremragende, personalet var utroligt venligt og opmærksomt og sørgede altid for, at jeg havde alt, hvad jeg havde brug for.
Det bedste tidspunkt at besøge Illum Rooftop er i løbet af frokosttid eller tidligt om aftenen, især i løbet af de varme sommermåneder, hvor du kan nyde solen og udsigten, mens du spiser. Da det ligger på taget af Illum-købmandscentret, er det også et fantastisk sted at tage en pause fra shopping.
Illum Rooftop er et must-visit-sted for alle, der leder efter et lækkert måltid pizza, østers og drinks, mens de nyder en fantastisk udsigt over byen. Atmosfæren er livlig og indbydende, personalet er imødekommende og opmærksomme, og servicen er fremragende. Det er det perfekte sted at nyde et måltid på en varm...
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