Léanowski — Restaurant in Copenhagen Municipality

I’ve been here many times and never had a bad experience but after this experience on Monday I’m never coming back! We came at 11 pm and asked the bartender if we could play pool which resulted in a very annoyed and standoffish answer…not cool! After we signed up on the waitlist with only 2 people ahead of us we noticed that the same boy and girl on the 1 pool table were still playing and had been doing so since we came…we kept waiting and waiting and after the dude and the girl had been playing for 2 hours + I calmly went up and asked when they thought they’d be done! To which they yelled at me and told me that 4 of my friends had already asked them (which is not true I was the first from my group to ask them….) and then they shooed me off rudely. And then for the rest of the night all the way until 2 am they kept playing and staring at us and laughing… all while talking to the bartender at their table whom they were clearly friends and was chatting to them rather than doing his job….in the end the bar closed and we were told to leave again in a very rude manner by the upstairs bartender wearing a hoodie while his friends WHO WERE STILL PLAYING POOL 3+ hours later were allowed to stay…now I am fully aware that there is no time limit on the tables. But it’s just ethically unfair to play for 3-4 hours holding up the queue for others while clearly being friends with the bartender and laughing with said bartender when you ask to play…awful...

First time and last time at this bar - my friends and I sat upstairs, quietly enjoying a couple of drinks when our candle began to burn a bit intensely, as it had almost burned down. The bartender saw this and walked up to us asking: "what the hell are you doing?", as if it was our fault ... Then he procceeds heavily blow out the candle, leaving candle wax all over my clothes, which I am now trying to get off at home. I asked him why he would do that, to which he turned his back, despite there being embers from the candle everywhere, and people around being shocked as well - incredibly disrespectful and unproffessional, but I can tell by the other reviews that the staff at this place is a general and persistent problem.

The guy was 25 years old ish, worked upstairs saturday 31-06-2025...

Ville give 0 stjerner, hvis det var muligt. Aldrig har jeg oplevet noget lign. Jeg havde bestilt bord til 13 personer og fik at vide på mail, at jeg skulle booke i systemet til 8 personer og skrive i kommentaren, at vi ville blive 13. Jeg ringer ind for at sikre, at de har set min kommentar og får at vide, at der er styr på det. Jeg kommer så på dagen og ser, at de har overset, at vi bliver 13, så de har kun booket til 8. De prøver at finde plads, men der er fuldt booket. Jeg har betalt deres Bacardi booth på forhånd til 3.500kr og kan ikke rigtig finde et andet sted, så jeg accepterer deres fejl. Jeg får ikke en undskyldning og får ingen kompensation. I løbet af natten, imens mine venner og jeg er igang med at spille shuffle board, som er få meter fra vores bord, bliver vores bord ryddet for drikkevarer, selvom der stadig er halvfyldte spiritusflasker. Jeg går op i baren og spørger, om jeg kan få det tilbage, og de siger, at der må være nogen fra et andet bord, der har taget det… altså, hele vores bord var ryddet, også de tomme flasker. Det var ikke nogen fra de andre borde. Det var tjenerne, det havde taget det, også selvom vores jakker og tasker var ved bordet. Jeg spørger så, om jeg kan få det tilbage, og får et klart nej. Jeg spørger også, om jeg kan få kompensation for den fejl, de lavede i starten med bookingen, men får også et klart nej. De mener ikke, at det er noget, de kan gøre for. Og det er simpelthen for dårligt. Det er 100% deres fejl hele vejen igennem og jeg forstår ikke, at man ikke kan erkende en fejl og tilfredsstille kunden for at sikre, at kunden kommer igen. Jeg kommer bestemt aldrig igen og kan ikke anbefale...