Blue Harbor Rooftop Restaurant Windsor Palace Hotel Alexandria — Restaurant in Alexandria

A Soulful Evening to Remember – Thanks to the Unforgettable Trio: Asmaaa, Ahmed & Shaima

If you’re ever lucky enough to find yourself in a place where laughter flows as freely as the drinks, kindness is served with every plate, and joy lingers long after you’ve left—then you’ve likely met Asmaaa, Ahmed, and Shaima.

Let’s begin with Asmaaa, the hostess with a glow so genuine, it feels like a hug in human form. She doesn’t just greet you at the door—she embraces your spirit. There’s something about her that instantly puts you at ease. Maybe it’s the twinkle in her eyes, or the way she remembers not just your name but the essence of who you are. With Asmaaa, you’re never just a customer—you’re a cherished guest in a place that feels like home.

Now onto Ahmed, the bartender with the soul of a poet and the timing of a stand-up comic. Whether he’s crafting cocktails or crafting conversations, he brings both art and heart to everything he does. Every drink he makes comes with a story, a spark, and a smile. Ahmed is the kind of person who can turn a quiet evening into an unforgettable one—all with a shaker in one hand and a joke in the other.

And then there’s Shaima, the spirited waiter whose energy is so vibrant it could probably power the entire city. She has that rare ability to make everyone feel seen and celebrated, often with a single sentence or an unexpected burst of humor that leaves you smiling long after she’s walked away. Shaima doesn’t just serve food—she serves joy. She’s a walking reminder that service, when done with love, becomes something sacred.

Together, these three are more than just a team—they’re a living, breathing lesson in what it means to live with heart, humor, and humanity. They show us that inspiration isn’t only found in grand gestures or profound speeches. Sometimes it’s in the warmth of a greeting, the perfect pour of a drink, or the way someone remembers your laugh.

Asmaaa, Ahmed, and Shaima turn an ordinary evening into something extraordinary. They are reminders that love can be found in service, beauty in small moments, and laughter in the most unexpected places.

If you have the chance to meet this trio, consider yourself blessed. You’ll leave not only with a full stomach and a happy heart, but with a renewed faith in the simple magic of...

Our overall experience was not good as a family of 4 including a child with special needs. The place is not easily accessible for a wheel chair considering it is on the 6th floor. Tried 3 different best selling main courses and the lebanese hot mezze. The mezze platter was not tasty at all. The sausage was full of little bones. The chicken livers tasted extremely funny. And the samosa were dripping oil. No bread and butter were offered until I asked and we got bread that is atleast 2 days old. The main courses were of very low quality meats and whether either low on salt or extremely salty like the mixed grill. In addition to all of this, I cannot understand the requirement of pre checking guests' Facebook pages in order to pre-approve reservations. The place is hardly elegant at all and the staff are of lower quality and professionalism than expected. We will never visit again and cannot recommend anyone to visit. The are much better and more worth it places than...

The only highlight of this place is the beautiful view and the fresh juice.

I ordered the seafood pasta, but it was disappointing—the sauce was too watery, the pasta was overcooked, and the seafood tasted like it came straight from a frozen pack.

Service was lacking as well. When I asked a male waiter for the WiFi, he said he’d come back but instead stayed outside chatting with another waiter. I had to flag someone else down just to get help.

The worst part was during payment—a female staff member(Jolie) approached me and insisted I leave a Google review. It felt forced, especially when she took my phone, gave the restaurant a 5-star rating herself, and told me to mention her name. I had to tell her, “Can I do it on my own?”

Overall, apart from the view, my experience here was disappointing.

Since they insisted on a review, here's...