Starbucks — Restaurant in Cairo

The good thing is about the nice location. Everything else is just as bad as it gets! Staff members, I don’t want to specify the couple of persons that are not up to proper customer service to save them a job; however, management, please take good care of training your employees, look into them to prevent your customers from having to deal with their psychological issues; it is just a cup of coffee and a short visit, please make it a good one.

BTW, this is not a first and is not just about this branch. I can see polite replies here to customer comments, but if the customer problem remains, it means, you are just wasting time replying here. Proper hiring processes; Proper orientation; Proper...

Just got an iced white mocha and what happened was unacceptebale the cashier girl asked me "medium or strong" i told her "medium" because i thought that was the regular coffee and I paid extra money for something i didn't want I checked from another person why the cashier girl charged me more than the usual she told me i got the medium coffee not the dark one which is the normal coffee I couldn't get my money back as i paid by visa. I'm so disappointed i didn't expect that from starbucks. So unprofessional. She could have just asked if i wanted a different type of coffee not making me choose. it's not the first time to happen specially in...

We loved our Starbucks experience on the Nile Boat in Cairo. We walked from our hotel, the Nile Four Seasons. We walked on the same side if the street as the hotels and shops and crossed at the bridge next to the Nile Boat. The Starbucks was clean and full if international guests enjoying their coffee and foods, the same as at home. We are from Nashville, Tennessee and love our Starbucks when we can enjoy it as part of our travels. The walk was 25 minutes each way. We walked back and just returned. It is now 7 pm. The Nile is beautiful in the evening and we enjoyed watching all the river boats with lights. A...