Beit Ward — Restaurant in Geziret al Zamalik, Jazirat al Zamalik

I had 2 completely different experience in this place. The first one was decent and I was planning to make it a stable place for me and my friends. But then the second one was awful, and it's because of how they manage the place. The manger there doesn't really know how customer service works, it's never about just serving food, it's a full experience, treatment and attitude. And the food there is decent, the atmosphere is nice but the management is what threw me off. Also free tip you don't need to talk the people who visit the place that "You're a restaurant nit a cafe every few seconds" I stayed for the food and then we walked away and went to Paul after, completely different experience, attitude and management. This was an awful experience,...

We were warmly received by a nice lady who led us to a table of our choice We choose an outdoor table on the top floor The view was nice, the sun was a bit too warm but shortly the nice breeze of sunset kicked in adding to the beauty of the scene As for the food we ordered pryiani and bukhari, hummus and manousha, they brought it shortly after & it tasted nice but it did not feel fresh at all as if they had it done before and only heated it for us The chicken and its sauce were not well done The bread and manousha however were fresh and tasty After we finished our food, I ordered cappucino and strawberry smoothie The coffee was good but the smoothie felt more like a fruit juice than a smoothie, it lacked the crunchy icey taste The...

I had an amazing experience tonight at Bait Ward Restaurant, and it was all thanks to our server, Hani. From the moment we were seated, Hani went above and beyond to make us feel welcome and taken care of. His attention to detail, warm personality, and ability to anticipate our needs made the evening truly special. Every recommendation he made was spot on, and he handled everything with such professionalism and grace. Hani’s exceptional service added a personal touch that elevated our dining experience. Thank you, Hani, and Bait Ward, for a wonderful night. We’ll definitely be back soon! Cheers from...