LE CHALET — Restaurant in Albertville

I have never left a bad review, but I am compelled to given the odious customer service. We sat down on one of their metal chairs upon arriving, and a sharp métal point ripped a large hole in my trousers. I alerted the waitress whose only response was to shrug and say "I don't know what to say" before turning away. Zero interest, zero customer service, and zero interpersonal skills. We got up and left because of how rude and obnoxious the waitress was. Had she showed an ounce of consideration or care that situation could have been reversed and we would have stayed. Cheap furniture, poor staff training. Resident in the 3 valleys for 20years, the first time I have experienced such low regard for clientelle in a restaurant, by its staff. Not a good vibe. Particularly when you're having lunch with personel from the...

Unfortunate for good food, but the service is terrible, the owner lost all sense of client relations, doesn’t respect her clients and keeps on complaining after serving our food that we paid for. I think she forgets that clients are the reason for her business, I will never come back even though I have come 5-6 times since I work in courchevel. A really bad experience and lack of customer service makes it my last visit to...

Usually really nice food and good burgers for a reasonable price. However, had a bad experience today ordered a wrap which came with 3 missing ingredients. When asked why they said they didn’t have them in but failed to tell me before or would have ordered something else and there was no price reduction. In addition this time the food was not great, dry...