Quai numéro 10 — Restaurant in Annecy

Hot chocolate gate! Wow what an experience, we stopped to have a hot chocolate as they are so delicious in France. What we were served was some Luke warm milk sitting on a pile of coco powder. This then turned into floating powder rocks so I sent them back. I didn’t make a big deal, we had some crepes and they were ok. The bill came out with the awful hot chocolates still on there, obviously I wasn’t going to pay for something I didn’t drink and that was badly made. The manager was not happy, he started shouting at me over the bar, saying I was incorrect and that I should pay even if I didn’t like them. With so many amazing places to eat and drink in Annecy there is no need to bother with this one, unless you fancy ruckus with the manager. It’s good to learn from bad situations so my friend here is a gift to you:

Recipe: First, combine cocoa powder and a small amount of hot water stirring, until smooth. Add the milk and continue to stir over medium heat, be sure not to boil. Once the cocoa has reached the desired temperature, remove from heat and...

Shockingly rude staff. We sat down late in the evening to enjoy some crepes, while another family was being seated next to us. The other family settled in and began to order. The waiters immediately rushed them out of their seats because they did want to serve dessert items without dinner. I was surprised they were so quick to refuse serve to a large party, but after my experience here I wish I had been refused service too so I could have eaten at a restaurant with any consideration for their customers.

The staff here will not hesitate to express their slightest frustration at you. Almost feels like you are catering to them, which I have never experienced in a restaurant setting. Multiple unpleasant staff members, wish I could say it was just one of the employees. Plenty of restaurants in Annecy that have similar or better quality food with a friendly staff. I don’t usually write reviews, but this was a notably...

Quelle cupidité ! Ils ont transformé leur établissement en une véritable machine à sous, malgré l'hospitalité. Exemple : 4 personnes commandent 3 crêpes et 2 boissons, et il n'y en a pas assez. Ils doivent commander une crêpe ou une glace supplémentaire, soit une par personne, même si la personne ne veut pas ou ne peut pas la consommer parce qu'elle est petite… Bref, ils vous font perdre votre temps, pour ensuite vous forcer à partir sans rien manger, et ils gaspillent 20 minutes d'une table de 4 pour le prix d'une glace. Absurde !

Greed!! They've turned their business into a money-making machine, regardless of the hospitality. Example: 4 people order 3 crepes and 2 drinks, and it's not enough. You have to order an extra crepe or ice cream, meaning one per person strictly, regardless of whether that person doesn't want to or can't consume because they're a small child... In conclusion, they waste your time, only to force you to leave without consuming anything, and they waste 20 minutes of a table of 4 just for the price of one ice cream. Absurd...

Avaricia!! Han convertido su negocio en una máquina de hacer dinero sin importar la hospitalidad. Ejemplo: 4 personas piden 3 crepes y 2 bebidas, y no es suficiente, has de pedir un crepe o helado más, es decir uno por persona estrictamente, sin importar si esa persona no quiere o no puede consumir por ser un niño pequeño… conclusión, te hacen perder el tiempo, para luego obligarte a irte sin consumir, y ellos pierden 20 min de una mesa de 4 solo por el precio de un helado. Absurdo…

Gier! Sie haben ihr Geschäft in eine Geldmaschine verwandelt, unabhängig von der Gastfreundschaft. Beispiel: 4 Personen bestellen 3 Crêpes und 2 Getränke und haben nicht genug. Sie müssen einen zusätzlichen Crêpe oder ein Eis bestellen, also eins pro Person, unabhängig davon, ob die Person es nicht essen will oder kann, weil sie ein kleines Kind ist... Kurz gesagt, sie verschwenden Ihre Zeit, nur um Sie dann zu zwingen, ohne etwas zu essen zu gehen, und sie verschwenden 20 Minuten eines 4-Personen-Tisches nur für den Preis eines Eises. Absurd!

Avidità! Hanno trasformato la loro attività in una macchina per fare soldi, a prescindere dall'ospitalità. Esempio: 4 persone ordinano 3 crêpe e 2 bevande, e non basta. Devi ordinare una crêpe o un gelato extra, ovvero uno a persona, indipendentemente dal fatto che quella persona non voglia o non possa consumarlo perché è un bambino piccolo... In conclusione, ti fanno perdere tempo, solo per costringerti ad andartene senza consumare nulla, e ti fanno perdere 20 minuti di un tavolo da 4 solo per il prezzo di un...