Simeone Dell'Arte Brasserie Italienne — Restaurant in Bordeaux

Let me start by saying that my visit to this so-called Italian restaurant was nothing short of a culinary catastrophe. While the staff wasn't outright neglectful, I must express my disappointment in the slow service. It took an agonizingly long time for them to take our order, which created an atmosphere of frustration and impatience. It would have been more tolerable if they had displayed a greater sense of attentiveness to their customers' needs.

Now, onto the food—where do I even begin? The dishes we received were dry and flavorless, leaving us questioning the chef's understanding of Italian cuisine. It was evident that shortcuts were taken, and the quality suffered as a result. However, I will give credit where it's due. When we expressed our dissatisfaction with certain dishes, the staff promptly removed them from our bill, showing a commendable level of understanding and willingness to rectify the situation.

In particular, I must highlight the pasta dish that I had the misfortune of ordering. It was truly abysmal, with an overcooked, rubbery texture that made it virtually inedible. The lack of flavor only added insult to injury, leaving me questioning whether the chef had any familiarity with authentic Italian recipes.

To sum it up, this establishment fails to deliver on the promise of an enjoyable Italian dining experience. While the slow service was frustrating, their willingness to rectify our dissatisfaction by not charging us for the undesirable dishes is worth acknowledging. However, unless significant improvements are made to the food quality, I strongly advise against dining here. Spare yourself the disappointment and seek out a reputable Italian eatery that can truly capture the essence of this...

Went there, since the location of the restaurant is really nice, but it is the only good point about it, to be honest. Had a good feeling about this place at first, but literally everything was terrible from A to Z...

Starting with the waiters that are looking at you as if you would bother them by being there (which is kind of obvious, when you see how many tables one waiter has to serve and how tired do they look), extra-long waiting time, the attitude of the waiters (bringing a different drink than ordered and looking at you as if it would be your fault! After that, asking to take the drink anyways even if they mixed up the order), and tasteless food! The pizzas are literally half-empty, with some spare cheaply-looking ingredients on top, the crust is thin and dry... The pasta is overcooked and way too oily... After all that, you have to wait long again for the bill to pay for your terrible and highly-overpriced food!

In the end, we just decided to go to pay to the bar, where we saw shady-looking owners/bouncers? which were literally pushing the waiters to their tables with the food (the clients had complained about waiting too long) which were already looking disoriented and overworked...

Shortly speaking, spare yourself a terrible evening and just avoid this place.. Literally, just go to McDonalds instead, the food will be way more flavourful than...

Awful service, clearly a tourist trap but our reservation in another restaurant on Saturday evening didn't go through so we thought we couldn't go wrong with an italian. We were wrong.

We patiently waited for over an hour for our mains, not even seeing the server once to get another round of drinks while we waited.

The tables around us arrived after us and were all served before us, and were also visibly frustrated that it was taking so long to settle the bill so they could leave.

We decided it had been long enough and were getting up to pay our (average) starters when they finally turned up with our food, all of it stone cold and or undercooked. Needless to say we got straight back up and settled the bill, received 0 apology or even acknowledgement from the indifferent staff of how poor our experience was. Seeing the other reviews it's not just us apparently...

Heavily advise avoiding this place, we ended up moving on to find space at Bibibap on the square which was...