Edelw'ice — Restaurant in Colmar-Ribeauvillé

I asked if they offer ice black coffee. One staff said they don’t but another one said they do. I emphasized I just need a coffee with ice, no cream, milk or sugar. It came with sugar and milk….. When I told them this was not what I ordered, the staff said it’s only water and coffee without acknowledging the issue but negative attitude. As the queue behind was very long, I couldn’t ask for refund but had no choice to pay 5 euros for a coffee I did not drink as a result. Very disappointed. Maybe it was not designed to be...

Very rude staff. Asked if we could try a flavour and he immediately said no we without even letting my wife finish her sentence.

Nobody else was there, this was at 10pm on a Thursday.

Only reason I can think of for not letting somebody try a flavour when there's no other customers waiting is that the ice cream isn't as good as it looks.

Glad we avoided giving this...

This nice little place serves one hell of an ice cream. It's easy to be confused and ask for the whipped cream above but trust me, this is really not necessary. The pistachio has an amazing taste, highly recommended. The nice person works at this place gave us great service, the kids were really happy with the ice cream. Prices are reasonable. Definitely...