Brasserie des Champs — Restaurant in Paris

I really want to give one star, but I'm not a bad person. After looking everywhere in the champ elisee, to find a good place where to eat, me and my boyfriend were quite confident to get inside this brasserie, thinking it would have been nice have a lunch in the centre of champs, also in front of the brasserie there is the new Louis Vuitton shop, so they can't go wrong with anything. Well, first of all not very welcoming as the waiters are very cold and annoying by your presence, secondly all the staff are not professional at all, and their uniform is simply horrific. They wear a white shirt, black trousers and a padded jacket, that is, a sleeveless one on top and I thought: why a waiter wear a jacket in a restaurant as uniform? It is not really a good impression. Thirdly, when we ordered the food we noticed the soft drinks so expensive. A 330cl of coke 7.00 euro or 7.50, while a glass of wine cost less. Is it a joke? Big, huge mistake, I ordered pasta with three cheese and I got past super overcooked, bland and with some cheese on top, plus they added rocket. Rocket on top of pasta? 😅 I gave a try and as soon as I started eating, I felt disgusted and give them the plate back saying that the pasta wasn't good and overcooked. So I ordered the same thing my boyfriend ordered, and it was ok, not bad. It was meat with fries and peppercorn sauce, but the sauce wasnt too warm. After that I notice that the waiter was telling to the other waiter and the manager that I sent back the pasta, because I saw them laughing and then point the finger on me, while the manager constantly looked at us with a no pleasant face. I work in a restaurant too, but in a good restaurant with a good reputation and a good customer service, plus I'm Italian and if you don't know the basic of the food, it is better to shut the restaurant!!! In total we paid around 50 euros or so, and for what we got and the quality of the food, the bad customer service, the lack of interest in serving and solve problem to customer, I shouldnt have paid. Also in terms of 'hygene' is not the best. I left the restaurant saying to one of the waiter downstairs: can I give you my personal opinion? Change chef! But I should have said to close the...

The worst experience i ve ever had. The restaurant seemed ok at first. We were six people at the table. It was a storm so the terrace wasn t full. The food came very quick, but the steak came with hair on the plate. We ask the waiter to change it. Our small kids came with my brother after we already ordered, so they sit at an empty table. One aggressive member of the staff told us that the kids cannot stay at that table because they are not eating. I didn t see any banner there, that you are allowed in only if you are eating, but we ordered them 2 bottles of water, so we could finish our meal. The aggressive member of staff told us that she cannot keep the table occupied with 2 bottles of water, but the check for our table was 200 euros. Offcourse we lost our apetite in this conditions( probably we should leave the kids at the door) we asked for the check and left. I asked to see the manager. All the staff was laughing at us i don t know what was so funny. I explain the situation to the manager and his answer after my explanations was that he doesn t understand english😂 and told the waiter in french : close the subject, say i am sorry and finish this. From my point of view not an attitude for a manager( if he really was the manager) Offcourse the laughing continued after we left. Because i am working in the same branch i can understand that you want to serve as many clients as you can, but since you have empty tables and don t have a line outside, this is a very disgusting...

Got robbed in this restaurant. DO NOT GO. A tourist trap and scam, we barely made it from the table to the toilette when it seems my wallet had fallen out at the table. I had just used it to pay. Therefore, Either a bus boy, staff or customer stole and they all sat back and watched. Even if the staff won't steal from you, they obviously encourage thieves and scammers.

I not exaggerating or placing blame foolishly when I say I had only gone to the bathroom when the table was cleared on the wallet gone. We were sat on the second floor, there was no way someone could've wandered in an stolen it. I am very cautious, though I know Paris is just a place for theives I never expected to be robbed by the very staff and or patrons at a restaurant on one of the most prestigious landmarks in Paris. Might as well have eaten on the street, wants the point of paying to eat when you can not trust the safety of an establishment. Disgraceful. Not that they care the manager stood staring on, catching flies. Even in America you can expect not be robbed while you eat your dinner. This is a new low.

If that doesn't do it for you the food wasn't even worth. The steak was so over cooked I heard it begging for death again. Underseasoned, unsafe unhelpful and ...