Le Bouquet des Archives — Restaurant in Paris

Terrible experience, especially regarding customer service. I went to this café for a quick meal but decided to leave after the server’s initial unwelcoming attitude. I stayed only for a coffee, paid immediately, and left. Later, I discovered they had charged me €82 instead of €5 for a simple coffee. I returned immediately to address the issue, showing proof from my bank app. Instead of helping, the server became defensive and accusatory, making the situation worse. After 25 minutes, he finally found the receipt and confirmed the mistake he made. As a visitor, I felt very unwelcome and poorly treated, especially due to my accent. Unfortunately, this reflects a broader issue with customer service towards foreigners in some places in Paris. I do not recommend this café especially if your are foreigner seems to be a more focused in local Parisians, the staff was annoyed by my accent and during the situation a staff member was making jokes about me almost in my face, is definitely a place for locals who are used to these kind of codes for costumer service, not up to international standards for sure. In another place the person will first try to understand the situation before to accuse and...

I ordered French onion soup and escargot. The soup arrived completely charred, and when I politely asked about it, the waiter dismissed me with, “It’s the way it is.” Check the photos in other reviews — nothing looked like what I was served. It felt like they assumed I was a clueless tourist based on how I look, which was both prejudiced and unpleasant. The soup was watery, had barely any cheese, and the bread tasted like pure charcoal. I asked to speak to the manager, who sighed and called the waiter back. Only after I said I simply couldn’t eat it did he take it away. He (dark hair, glasses, nose piercing) had a terrible attitude throughout. I paid my bill and left — and could hear them laughing about it as I walked out. The escargot? Tiny and totally...

I decided to sit outside for lunch after working up an appetite shopping in Le Marais. It turned out to be one of the better meals I had in Paris. The French onion soup was the best I have ever had. It was truly a treat, the broth was super rich and the cheese was flavorful. I also got the Caesar salad not expecting much but the chicken was perfectly cooked, the dressing appeared home made and the greens were fresh. The waitstaff were pleasant. Also a great place to people watch. Overall a very...