Little Nonna

Visited this plac after a visit to the Arc de Triomphe since it was near and it was good to know that everything was gluten free. I ordered tomato and basil foccacia, expecting that to be the flavour within the bread but the tomato was just cherry tomatoes on the plate alongside the bread and I could not taste any basil anywhere. I even had to check with the waitress that I had received the correct focacxia and not just the plain one. She assured me it was the same one that I ordered. Having said that, for gluten free foccacia, the bread did have the perfect texture and was light and fluffy. For the main course, I had Fusili in a bolognese sauce but again, this had no flavour. It was served in a round metal pan, which had obviously been put into the oven to melt the cheese on tip, but unfortunately this resulted in some of the pasta around the edges of the pan being hard. They were still edible for me but I know that other people would have not eaten these edge pieces. It was €20 for the fusili alone. I could have made a tastier bolognese myself and sold it at 50% profit for a lot less than €20 per portion! I took one bite of the other bread from the side dish that comes free and it was rock hard. When the waitress came to ask If I wanted any dessert, I said no thank you and complained again about the quality of the food. She asked if I wanted to take the rock hard bread with me and I said no thank you, but she came out with a tub of 3 fresh halve loaves for me. I told her that I couldn't take it with me or eat it as it was rock hard and said that the quality of the food was not worth the price. I had to eat as it was late and i wanted somewhere I knew I could easily get gluten free food, so that I could get back to the hotel early enough ready to pack my case for my 6am departure for my flight in the morning. Otherwise, I would have complained earlier and asked for a different dish or a better version of the one I had, but I could not waste time waiting for another meal. So I complained properly when asked if I wanted deserts. I asked if could have something off the bill as the food was not worth the price which she took to mean for me asking for the bill. When she brought the bill, I asked if it would be possible to speak to a manager about my complaints and she walked off with an expression of disgust on her face. I waited 10 minutes for a manager to come but nobody came. Neither did anyone come to the table for me to pay the bill, do I went to the bar to pay. I again asked if I could speak to a manager. I was told that the manager was not there. So i asked if there was an email address for them so I could write my complaints to then. All of a sudden the waitress claimed to not be able to speak much English, yet up until this point after the meal, her English was very good, she was very helpful and the food was served quickly, so when I first asked to speak to a manager, I told the waitress that I would still be willing to give her a tip. After she said she didn't understand, I used Google translate to ask for an email for the manager and why I wanted it. She told me I could not have one and said "you eat, you pay' so unfortunately my complaints have ended up on google reviews instead. At this point I was, so fed up that I walked out without giving any tips.

Regarding the atmosphere, I was expecting that there might be Italian music playing but it was just a mixture of different things and I'm not sure there was even one Italian song in the time I was there. This did not make it a bad atmosphere, but just not as good as I would have expected it to be.

Finally, they claim to be open until 11pm. I was still there at 10:15pm and people who needed gluten free food were coming in and being turned away as it was apparently too late. They asked about somewhere else they could get some. The waitress recommended a place but they said that they'd already been there and it was shut.

I took the photo because it looked so delicious but unfortunately, the flavour left a lot to be desired.