Hôtel Doisy Etoile - Orso Hotels — Hotel in Paris

The Doisy Étoile is truly a boutique hotel situated in the busy Les Ternes area in Paris on L'Avenue des Ternes which is well-provided with a variety of shops for clothes and footwear. As with such hotels in Paris, the rooms are compact, although there are some larger rooms offering a little more space. There is a lift between floors, although guests have to ascend/descend a few steps to reach their assigned floor. |The larger rooms have walk-in showers, whereas the smaller rooms have step-in bath/showers. In the bathroom, shampoo and body soap dispensers are found in the shower area, and a hand soap dispenser at the sink. The hot water is delightfully hot with good water pressure. Towels are large and fluffy, and are changed daily if required. Housekeeping is very efficient, keeping the rooms clean and fresh.|Breakfast (07:00 - 11:00) cost at the time of writing EURO 15, but is well-worth that with bottomless "designer" coffee, a variety of teas (with teapots for the multiple cup drinkers). Honey is on the buffet for those who like honey in their tea, and lemon slices are cheerfully provided for the lemon tea drinkers. There is also bottomless chilled fresh orange juice. Butter is freely available for those like me who like a bit of toast with their butter,, and a variety of spreads including several types of honey. The croissants are massive and delightfully buttery and fluffy, and the pains au chocolat are the largest I have enjoyed ... delicious. These pastries and the slice-your-own crusty and ready-sliced bread are provided daily from a nearby boulangerie. A toaster is provided. There is a device so we can cook our own boiled eggs as we wish, and freshly scrambled eggs are available on request. A variety of cheeses adorn the cheeseboard, and there is chilled sliced ham. The staff are wonderful, and provide an excellent service.|During the day, the spacious breakfast room could be used for work or just sitting about and chatting with co-travellers, with tea and coffee freely available, and staff to provide a selection of alcoholic and non-alcoholic drinks when required.|I was there on business, so I cannot give details of times into the centre of Paris for sightseeing, but I would image a 10-15 minute taxi ride would take you there easily. The management are fantastic, accommodating and extremely friendly. I will definitely stay...

The Doisy Étoile is truly a boutique hotel situated in the busy Les Ternes area in Paris on L'Avenue des Ternes which is well-provided with a variety of shops for clothes and footwear. As with such hotels in Paris, the rooms are compact, although there are some larger rooms offering a little more space. There is a lift between floors, although guests have to ascend/descend a few steps to reach their assigned floor. |The larger rooms have walk-in showers, whereas the smaller rooms have step-in bath/showers. In the bathroom, shampoo and body soap dispensers are found in the shower area, and a hand soap dispenser at the sink. The hot water is delightfully hot with good water pressure. Towels are large and fluffy, and are changed daily if required. Housekeeping is very efficient, keeping the rooms clean and fresh.|Breakfast (07:00 - 11:00) cost at the time of writing EURO 15, but is well-worth that with bottomless "designer" coffee, a variety of teas (with teapots for the multiple cup drinkers). Honey is on the buffet for those who like honey in their tea, and lemon slices are cheerfully provided for the lemon tea drinkers. There is also bottomless chilled fresh orange juice. Butter is freely available for those like me who like a bit of toast with their butter,, and a variety of spreads including several types of honey. The croissants are massive and delightfully buttery and fluffy, and the pains au chocolat are the largest I have enjoyed ... delicious. These pastries and the slice-your-own crusty and ready-sliced bread are provided daily from a nearby boulangerie. A toaster is provided. There is a device so we can cook our own boiled eggs as we wish, and freshly scrambled eggs are available on request. A variety of cheeses adorn the cheeseboard, and there is chilled sliced ham. The staff are wonderful, and provide an excellent service.|During the day, the spacious breakfast room could be used for work or just sitting about and chatting with co-travellers, with tea and coffee freely available, and staff to provide a selection of alcoholic and non-alcoholic drinks when required.|I was there on business, so I cannot give details of times into the centre of Paris for sightseeing, but I would image a 10-15 minute taxi ride would take you there easily. The management are fantastic, accommodating and extremely friendly. I will definitely stay...

I am not one to write reviews but this experience truly called for it. I was impressed by the pictures on the website and some positive reviews and chose to ignore the bad ones. Big mistake.||||We booked 2 rooms for our family.l The biggest issue we had was the air conditioning did not work in the kids room. It was extremely hot during our stay and the children were unable to sleep. We called, emailed, spoke in person to so many people at the hotel and they kept saying they would fix it but nothing was ever done. At one point, someone banged on the door at 11:30 pm when we were all asleep (waking everyone) and dropped off a fan that did absolutely nothing to cool the room. ||||||Also the room was not satisfactory on many levels. When we checked in, the room had these issues:||- someone else's food (leftover chicken in a takeout container, amongst other things) were left in the fridge||- the garbage without a lid was very dirty. It almost looked like someone vomited in the garbage and then they just left all this gunk on all the inner sides of the garbage. It was disgusting to look at.||- bathroom garbage foot step was not working, which required me to touch it and manually open it everytime. Not great since I already felt like everything in the room was dirty.||- safe not working. It was left with the bolt open so I was unable to close it or set a new code. ||||We talked and emailed with many staff about all of these issues and gave them ample opportunity to help, which they didn't. ||||Upon checkout and complaining, we were told in person as well as via email from the manager Cathy that we would be getting a refund. She went as far as to ask for my CC info again and then sent another email saying she found my CC info and was processing the refund. Of course it never came through. I followed up 4-5 times and now no one from Doisy responds.||||Also, while we were checking in, a very upset hotel guest was arguing with the conciege. They had booked 3 nights and without prior knowledge, were being forced to move to a smaller room on their last night. ||||This hotel clearly has a lot of issues, terrible management, is falling apart, hygiene concerns, etc....