Tesoro d’Italia – Restaurant italien Paris 13 (Saint-Marcel) — Restaurant in Paris

I was extremely disappointed by the service and welcome I received at this restaurant. Despite being a loyal customer, this experience will be my last. I have always considered myself and my companions to be kind and pleasant customers. However, on this occasion, we were seated at an outdoor table only to be informed that the restaurant only accepted cash payments for dining in. This turned out to be a lie, as we later discovered. Since we didn't have cash, we couldn't order any food.

When I inquired if everyone else was paying in cash, several nearby tables seemed puzzled. As we left, a group of customers who had just finished eating approached us and revealed that the server and owner had lied to us. They had paid by card without any issues and suggested that we may have been discriminated against for some unknown reason. This situation left a very unpleasant impression on me.

I immediately contacted the restaurant by phone to address the issue, but they acted as if they had no recollection of what had happened. This lack of accountability made matters even worse for them. Consequently, we decided to dine at Trattoria Cesar, which was conveniently located nearby. Thankfully, the food and service at Trattoria Cesar were far superior. As a result, I will never set foot in Tesoro...

I want you to know that the service is very bad, our order has not even been processed yet after a long time after we placed the order. But I think the problem is not caused by the waiters but by a man with a strange mentality, who I think is the supervisor. His treatment of his employees was extremely rude and he made racist comments to our multinational group. To make matters worse, he tried to touch one of my colleagues without her permission and did not hesitate to make prejudiced statements simply because of her nationality. A tourist group sitting at another table was not happy with the service as well and left...

Venues ici pour un restaurant d'anniversaire entre amies, mais on regrette vraiment... Réservé en avance par La Fourchette, on a eu des problèmes successifs de transports. Une moitié de la table arrive à temps, le patron refuse de les asseoir. Dans leur dos, comme si elles étaient sourdes, patron et serveur parlent de refiler notre table à un groupe arrivé sans réservation. Quand l'autre moitié du groupe arrive, le patron se permet de nous demander les causes de notre retard comme si on était des collégiennes en retard en cours (après avoir laissé nos amies debout pendant 45mn sans les asseoir). Puis on est installées au bout du couloir sur une banquette inconfortable. Les menus sont crasseux et bourrés de fautes d'orthographe/de frappe. Une fois le patron à court de lourdeurs, le serveur prend la relève, écoute nos conversations comme une commère, se permet des remarques qui méritent à peine le nom de "blagues"...On grince des dents, on sourit poliment jusqu'à ce qu'il se permette de TOUCHER l'épaule dénudée de mon amie pour faire la blague de "ah non ! je suis de l'autre côté !". Silence de mort. C'était quoi le plan pour la blague suivante, caché-coucou ? La nourriture est passable à l'exception des pâtes carbonara, un recraché de nouilles lidl avec trois morceaux de Fleury Michon carbonisé, limite la blague la plus drôle de toute la soirée. Je conseillerais de se débarasser du serveur mais clairement il faudrait éradiquer le problème à la racine, le patron qui se permet encore quelques remarques à notre sortie du restaurant. Si vous voulez vraiment un cadeau, je vous proposerais un changement de profession ? Tout ça sans compter l'odeur nauséabonde vraiment râgoutante qui s'échappe de la cuisine pendant notre repas. Miam ! Bref, à tous ceux qui aiment manger des pâtes au beurre avec votre oncle lourdaud, c'est l'établissement pour vous. Les...