We booked 2 nights in room 102.|This is a budget hotel and although I was dissapointed with our room on arrival, the hotel had some good bits, so I shall list both.||The bed was comfy and sheets / pillows clean.|Sleep quality was very good and noise minimal.|Fridge in room|2 generous heaters that make the room cosy if required |Access to metro great and there are good restaurants and grocery stores very close.|Neighbourhood safe and well lit.||The bad bits ...|No hair dryer|No tea/coffee making equipment |The towels were hard, old and grubby|Bad mould in bathroom, mostly around windows|The bath hot tap constantly tickled with water|Main lights didn't work, only bedside lamps so very poor lighting|General dirt / grubby feel, needs a deep clean|Although a small token soap and shampoo sachet was left, it wasn't adequate ||Would I stay here again?|No but I think if you're on a tight budget, lower your expectations and this place...
Read moreThis place is an outright scam. I reserved a room for 180 euros per night. What I got? Military bed, torn bedsheets, dirty towels with stains and hair, no AC, destroyed floor, dirty furniture and everything. The receptionist doesn't speak English. I also noticed small stains on the bedsheets, signalling there was a bedbug infestation.
But the funniest part was that every 5 meters they remind you that they're not responsible for your valuables, next to it, you have the police phone number 😂 cherry on top, there's no safebox in the room, and everytime you go out you have to hand over your keys.
The place was so weird that I just ran away. I didn't even mind to checkout. I just packed my stuff and followed the cancelation process online, because I didn't feel safe at all.
Don't go there. Save your brain...
Read moreI booked and fully paid for my hotel stay through Booking for three nights. A few days before my arrival, I decided to add one more night. For some reason, the payment for the extra night didn’t go through, and the hotel automatically canceled my entire reservation, including the nights I had already paid for.
They sent me an email about this cancellation only two days before my check-in, which I didn’t see in time. When I arrived, I found out that my booking was gone, and my money was not refunded.
I contacted Booking support, but they said the hotel refused to issue a refund. This is completely unacceptable! I never canceled the booking myself—it was removed due to a payment issue with the extra night, yet the hotel kept the full amount.
Extremely disappointing experience. Be careful when...
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