anabelas Kitchen — Restaurant in Berlin

Not sure it is the owner or a host or a server but the lady here is extremely rude. Have tried to make a reservations multiple times and every time they have no time to talk. Went in person and waited 10mins by the door with no one to come by. Went a second time with a table open outside and were told we couldn’t sit there to eat because she couldn’t come in and out in the cold, but for drinks seems like she could do the trip inside and out (?). Also asked to make a reservation then, and she asked for “when” I said 3 random days and she responded “we are sold out for the next week” so I asked for ANY date and she said to call or try another day.

All in all, her job is overwhelming, doesn’t care to help, doesn’t have enough time to jot down a name and date/time but has enough time to have a whole conversation about how much time she doesn’t have and where to find their email on the website … and to spell the website link.

I am sure the food is great, but will not try again because I don’t seem to be a customer worth of a...

My partner & I showed up for our long scheduled reservation and over the 45 minutes while we sat there we only got two (late) glasses of wine, no menu and no complimentary appetizer to make up for the delay. Meanwhile, customers that were seated after us did receive some sort of appetizer, at least. I wouldn't like to think it was discrimination, but it was frustrating. When we decided to finally leave, we were faced with the waiter blaming the kitchen - while there might've been some responsibility from that part, as we know that Anabela covers both the kitchen and is also supposed to visit the tables to explain the menu, there is equal responsibility on the waiter to cater for the tables and make sure customers don't reach the point where they have to leave for being ignored for 45 mins. I don't expect it from any regular restaurant, so we definitely did not expect it from one that's inexplicably rated 4.8/5. Ultimately, I cannot rate the food when I didn't even find out what...

Not a reliable restaurant for reservations. I made a reservation for dinner on October 13, 2021 at this restaurant, since October 4, 2021, and got a confirmation from Opentable. We were very much looking forward to our dinner celebrating a special event. We took a take a taxi from the Reichtag all the way to the restaurant. Upon arrival, the restaurant was dark and there was a notice on the door indicating that they were closed and would be open again on the 14th. Extremely...