Donath — Restaurant in Berlin

We had some pretty awful Ravioli with lamb ragout at this overdesigned tourist trap in Prenzlauer Berg. Our waiter was probably hungover or suffering from some other ailment because he was rude and clumsy, at one point he even spilled down a full glass of coffee with milk right in front of us, swearing loudly. Four or five staff (I asume they were staff) were loitering around the open kitchen waiting for something to do because we were the only visitors at lunch although the restaurant on the corner was full. Usually I would never sit down in an empty place to begin with but we rambled in to this big black mass of a place by accident, the original plan being some sort of lunch at a cafe but seats were taken in sunny Berlin this Saturday afternoon. So we ended up in Donath. My three year old son promptly refused to touch the horrible tomato soup noodles and when I asked the hungover waiter if they had pizza instead he smirked in contempt. Our Ravioli was undercooked and the house wine tasted like something from a late night kiosk. The only positive thing about this restaurant was a big labrador my son was chasing around the place laughing. One star...

The food and atmosphere/setting are actually great and I do like the idea of having the menu on the walls, however you can't see it from everywhere so it's just a bit inconvenient. The service however was just rude. We asked whether we could have another type of pasta with one of their sauces and were told that they couldn't change it unless we paid more and they'd have to ask the chef. We weren't asked once whether we wanted any more drinks even though we sat there for about an hour with empty glasses and empty plates in front of us. They then asked whether we could move to another table even though we had reserved it, so you would think they somehow thought things through before seating us. I usually tip generously despite being a student, but tipping is for good service and that wasn't it. I've dined at Donath before and had a similar experience yet thought I'd give it another chance, which turned out to be a mistake. I'll definitely not dine here again, but for your future guests all I can say is being a bit more friendly could...

TLDR; CARD PAYMENT NOT ACCEPTED, VERY BAD SERVICE, AVERAGE FOOD

So, lunch time at Donath. Food is very overpriced, and even if it looks good, it tastes average.

But I think that the biggest problem is the way they treat the clients.

Before ordering I asked if I can pay with card. The lady told me that it is possible but if we have cash they would rather have that. At the end of the lunch I went and tried to pay the bill for everyone, almost 50 euro, with a debit card. The lady replied to me this time that "NO, the ATM machine is just a few minutes away, you can just go and get cash". When I required the know why the "NO" she pointed at the other waiter in the restaurant and said that "HE SAID NO". Afterwards she refused to chat further and went to her business. Well with this kind of attitude you get away of accepting card payments, for sure, but you also get away from any tips and clients in general. Will def not visit this place anymore, and would not recommend...