Food is absolutely great! Usually the personal as well, however today there was a male behind the counter, not the usual friendly women. He got very aggressive when he could not see to what cake I was pointing at. I couldn't tell him which one it was because it wasn´t labelled yet. When I got overwhelmed by his aggressiveness I decided to skip the cake and just order the rest. He then, however, yelled through the whole cafe that he will not serve me and my husband because of this incidence..??!! I have NEVER in my life been treated like that in a cafe! Maybe they have too many costumers? I just moved to Dresden and I would call myself a regular. I always order the same and I know that usually there is a very kind woman behind the counter taking the orders. However, today there was someone new who literally refused to serve me by yelling through the whole cafe because I decided to take one cake less! I was overwhelmed by his aggressiveness. The worst was that everyone around was just staring and no one did anything to defuse the situation..?? I will definitely not be coming back!! As a customer, I was treated rudely and then basically kicked out!
Response to the owner: I am sorry, but your response is a lie..I understand that you have to keep face as you own a business. We were LITERALLY refused to be served! That is why we left..??? After the manager yelled across the counter I was shocked and asked in disbelief if we weren`t going get anything then..?? And his exact words were: well if you don´t talk to me ( in German though). I did not understand what he meant by that and not because I do not speak German, it is my mother-tongue...That is why we left! He kicked both of us out...We were literally refused to be served! My husband was there with me and he was just as shocked as I was..?? To the other customers and the FOUR other staff members..there were no other customers around we were the only ones as we were the first and there were exactly two other staff members in the kitchen. My German is fine as it is my mother-tongue so there were no communication problems either...And to my personality, I do not tend to get rude emotional outburst....Look, I understand that you have to defend your company, however, to make me look like a rude, incoherent mumbling person who choose to leave even-though there was no apparent reason is really stretching the truth extremely to make yourself look good. However, I had hoped that you would handled the situation more professionally instead of just trying to making me look like a difficult customer who does not speak German. Nevertheless, your response speaks for itself. I am sure that you will make the effort in future to treat your customers differently and after your response you have lost two regulars and anyone else with whom I would have visited your...
Read moreLOVED THIS PLACE. I had a wrap called “Crispy Chikken” and it was delicious! I was looking for something cute and vegan and this place was just perfect. They had a plug so I could charge my phone and there even is WiFi for the guests. My waiter was extremely nice to me, he helped me choose my lunch and was smiling the whole time. Such a sweetheart!
Update: I came here the next day for breakfast and it was SO GOOD, I swear that it tasted like real eggs. It was called “Rührtofu mit Bacon” (the...
Read moreMein Mann und ich waren am Pfingstsonntag hier zum brunchen. Das Café wirkt nett und gemütlich. Das Buffett war besonders aufgrund des vielen frischen Obst und Gemüses sehr hübsch anzusehen. Die frischen Pancakes waren lecker. Wir waren etwa fünf Minuten zu früh, nach einer längeren Anfahrt, da war es sehr schade, dass es uns noch nicht erlaubt wurde schon einmal reinzukommen und einfach nur zu sitzen. Unser Tisch war leicht sandig und der Boden schlicht voller Krümel vom Vortag...schade. der selbstgemachte Frischkäse, tofurührei und Eiersalat, echt voll gut. Aber das Brot und die Brötchen waren gekauft, es gab nur eine warme Hauptspeise und leider nichts aus dem normalen Café Sortiment, sprich eine Sorte Muffins oder ein Kuchen wären toll gewesen. Da würde man auch ruhig 15€ zahlen statt 13 €irgendwas pro Person. Sehr Schade fand ich die Anti christlich/religiöse Propaganda vor der Tür. Das man politisch für Tierrechte eintritt ist normal bei veganen Läden und gut, aber schade wenn Menschen sich wegen ihrem Glauben mit schlecht durchdachten Argumenten angegriffen fühlen müssen. Und da geht es nicht um Kirche. Zum Thema Wissenschaft und Glauben empfehle ich ein Werk, für das sich die Freidenker unserer Zeit die Freiheit nehmen sollten es zu lesen :" Um Atheist zu sein fehlt mir der Glaube" von Geisler und Turek. Vielleicht könnten dann die Vorurteile, die manche gegen Christen haben abgebaut werden;) Bis dahin wünsche ich viel Erfolg im Kampf gegen und Aufklärung...
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