I absolutely enjoyed my visit to this restaurant! I picked it because I wanted to have some traditional German food in a classic German setting, and Klaane Sachsehäuser met all my expectations. The restaurant is quite large, with both indoor and outdoor seating. Since the weather was nice, I chose a table outside. Even though it was Sunday around 3 p.m., the place wasn’t very busy. Inside the restaurant has a classy, traditional German look and was very clean. The outdoor courtyard had a lovely design with plants, flowers, and decor touches; and everything was kept spotless. I really enjoyed the atmosphere all around me! My waiter was a very sweet guy who spoke excellent English. He took my order quickly, and the food arrived within about 12 minutes. The menu is fairly large, with a very good selection of German dishes. I went with the Classic Bratwurst Meal, which included two grilled bratwursts, mashed potatoes and sauerkraut. The meal was super tasty, everything was flavorful! The only minor issue for me was the portion balance – there was a bit too much sauerkraut, which I’m not a big fan of. Personally, I would have preferred more mashed potatoes instead. For my drink I ordered an apple juice, and it was fantastic – as apple juice in Germany always is. The menu prices were reasonable. My bill came to about €18. A big plus is that the restaurant accepts credit cards and Apple Pay, since many German restaurants in Frankfurt still only take cash for some reason (I’ve had this issue recently at a few other places). I can definitely recommend eating at Klaane Sachsehäuser! Based on what I tried and saw on other people’s plates, the food here generally seems very tasty, and the restaurant’s vibes make it...
Read moreWe (6 ppl, including visitors from France) visited the beautiful garden on a mild day in February. Although we were very excited to visit the iconic place to try the famous apple wine, our excitement was very quickly turned down.
In the restaurant , we were informed that they won’t serve in the yard today in a very rude and condescending way. You could feel the tension between the colleagues in the air. Nonetheless, we were happy to get it ourselves.
Just to see a few minutes later, several waiters and waitresses going to smoke. We counted five in total. Finally, as the night falls, the waitress lit up all the candles distributed on the tables to create a nice ambiance in the yard. Eventually, the waitress arrived at our table to pick up the glasses and said something in a very in polite way.
We understood between the lines the restaurant was fully booked and this may have put the staff under pressure, however, we disagree with approaching young customers in adequately. It appears that service is not a thing and business rather optional than the purpose of the restaurant. Very...
Read moreThe food was good and the atmosphere decent, but the experience was completely ruined by the appalling behavior of an older waiter.
I’ve never encountered anything so unprofessional in a restaurant. The waiter slammed the table and said, “I don’t like Chinese guests,” simply because we waved to get his attention. We even apologized for the gesture, but he doubled down with an openly discriminatory and hostile attitude.
This wasn’t about manners or rules—this was pure arrogance, hiding behind the pretense of “German etiquette” (emphasized by him). It felt like a display of superiority rooted in outdated and dangerous thinking. It was disturbing, like catching a glimpse of a 1930s mindset that should have no place in modern Germany.
If this restaurant has any interest in maintaining basic standards of professionalism and decency, management should seriously consider whether this kind of attitude belongs in their team. Some urgent education in respect and basic human decency is...
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