We were searching for a breakfast spot and thought this would be a good place. The baked goods and cakes look very nice and are surely tasty. However we wanted to sit somewhere for breakfast. It's not clear from outside if you have to order at the counter, take a seat and wait for someone to attend or if you buy the breakfast stuff at the counter and take it to your seat yourself. So people (including us) kept asking while entering. The waitresses (two ladies) presented a mix between being annoyed with "stupid" questions of the customers and friendliness garnished with a sarcastic and at times snappy undertone here and there. They were talking about customers who left and about colleagues who were not present. Absolutely inappropriate. The interior is outdated and it doesn't look as if the place inside has experienced a make over in quite some time. It's not really a cozy place, no music no table decorations, nothing to invite you to stay longer. The service was fast and efficient, coffee was hot. The breakfast sets dont include coffee and everything has to be paid extra (packed bulk goods marmelade ) All in all not worth it and overpriced for...
Read moreWe went here for breakfast the very first day we were in Frankfurt. I am German, but grew up abroad. I spoke German with the older lady behind the counter and things seemed fine.
We had ordered our food and drinks to go, but we had a quick sit outside just to get a couple bites and sips in. I was unaware what an offense this was. Another woman from inside the bakery came out and yelled at us to leave and we weren't allowed to sit at the table because we ordered "to-go." There wasn't a demand for seating at this time of day.
We may have been in the wrong for sitting there, but we didn't need to be yelled at and scowled at by the woman. We were already bagging up our food as she came over anyway. We were actively getting ready to leave when she yelled at us. Only about 5 minutes had passed from purchase to the time we were getting...
Read moreThis is by far the worst café I’ve ever been to in terms of customer service. First, the owner wouldn’t let us pay by credit card. Then, when I was using Google Translate on my phone (since the menu is all in German), the owner told me to stop taking photos. I explained I was just translating, not taking pictures, but she didn’t seem to care—super unfriendly.
To top it off, there was a bee flying around the bread, so hygiene was definitely questionable. After all this, I figured the food must be amazing, especially with the owner’s attitude. But nope, it was just as disappointing as everything else. Honestly, I never expected such a bad...
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