Falconi's — Restaurant in Frankfurt

Rediculously horrible experience

The restaurant was empty, we hv 7 dude together and we seperated in 2 tables , then a male middle age waiter or maybe the manager come to us and says : why cant u all group together and have to some sit here and there ? (With a deep sigh) , well that table only fits 4 people approximately, and we got 7 , but fine , one of my friend scan the QR on the table and it didnt work , amd then he went out for help from the same waiter , he just said : just scan the qr on the desk and take yr seat , this is not Mc.Donald's with a very rude attitude. Then my friend got back and sit af the table , and finally wait until the waiter come close and waved him come for orders , he firstly grumble for why we couldnt make it using the QR and pull out his ordering machine with several deep sighs , my friend was not good at english so he pointed at the menu for a pizza , and the waiter pulls out a question out of nowhere , something like : a Pizza M or mushroom ? We all confused with that so we all shaked our head expressing we are not understanding , and he keep repeating something like " thats not the name , M is the name ... bla bla bla " whatever it seem like a misunderstanding Lastly we finished our orders with only 2 pizza as some of us went out to the open bakery area for the sandwiches which is also a part of the restaurant, it means they were consuming in the same restaurant we are ordering , and after he realise we only ordered 1 pizza , he repeaded 3 times "ONLY 1 pizza thats all ?" Very loudly like we're deaf and he shaked his head and said "only 1 pizza and u guys were trying to occupy 2 table" and then he "shiuuuu" us and did a very disrespectful hand gesture , be noted that the restaurant was empty Tbh if u dont want to serve or earn the money , just say it , this is total disrespect We were traveling 10 days in Ger and everything and every single people were supernice and peaceful , huh guess what , we suffered this right before our...

My husband and I were at the airport and just wanted to grab a quick meal before our flight nothing fancy, just something decent to eat while enjoying the view. When I first walked into the restaurant, I asked the waitress where we could sit, and she said, “Feel free to sit wherever you like.” So we chose a table with armchairs arranged like a sofa to be more comfortable even though it was meant for four people. The place was spacious, with plenty of empty tables and very few people around.

To our surprise, after we had already settled in, the same waitress came over and rudely told us we couldn’t sit there because it was a “table for four.” We reminded her that she had just told us we could choose any spot, and politely explained that we were planning to order a lot. Still, she ignored us and moved us to a very small table with only two chairs, as if we were doing something wrong. We felt extremely uncomfortable and disrespected.

It was incredibly frustrating … not only because the restaurant was nearly empty and we were paying customers, but because she contradicted herself and made us feel unwelcome. In the end, we left without eating. A truly disappointing experience. We absolutely do not recommend this place due to the poor and disrespectful...

A waiter I will never forget.

This happened back in May at Frankfurt Airport. I originally shared the story on TripAdvisor — but today, July 19 at 12:45, I reread it… and felt the strong need to post it here on Google as well. Some moments of kindness are simply worth sharing twice. ✨

During a layover with my two young daughters, I came across a truly exceptional waiter: kind, humble, and incredibly attentive. He treated the girls like they were his own grandchildren. When something spilled on the floor, I offered to clean it up — but he gently stopped me and said: “You take care of the kids, I’ll take care of this.”

And then came the moment that truly moved me: I urgently needed a pharmacy, but there wasn’t one in that part of the terminal. Without hesitation, he offered to speak with his manager and leave the secure area himself to get the medicine — so I wouldn’t have to go through airport security all over again with two small children. 😳

He didn’t even want to give me his name — not out of modesty, but because he didn’t want to stand out from his colleagues.

A genuinely exceptional person. In a fast-paced world, he chose to pause and help. Rare kindness. Real humanity. 💖

Date of experience: May Posted on Google:...