TRY Frankfurt — Restaurant in Frankfurt

BE AWARE OF THIS PLACE! IT'S NOT HIGHLY RECOMMENDED NOT EVEN TO TRY! It was my first and last due to very bad experience!

VORSICHT VOR DIESEM ORT! ES IST NICHT EMPFEHLENSWERT, IHN AUCH NUR ZU VERSUCHEN! Es war mein erster und letzter Besuch aufgrund einer sehr schlechten Erfahrung!

When I entered the cafe, I saw that all tables were "resereved", so I asked the guy politely and he told me that I can first order and then I can have a place to sit down/stay. So, I came to check the menu. I told the girl (of African descent) in the counter that I want something cold, and she told me that "ALL OF THE DRINKS ARE COLD", so then I ordered "Fresh tea (peppermint, lemon and ginger), expecting it like a cold/iced refreshing tea. Then after 10-15mins. my order came, and it was HOT TEA!!! What??? I did not order hot tea!!! She told me, "Ah okay, if you want, we can change it to something else" then I asked what are those that have the same price (4.20eur) as I ordered. She told me, "Everything. It's just adding .50 cent to make it cold. So then, we went to the counter again and she showed me the menu. Then, I said "Okay, Iced latte machiatto."

After some minutes, she came again and told me that they will try to make my order (hot tea) cold so I said "Yes, okay" since that was my original order. So then, she came with my order with a bit of ice and and the water wasn't hot but rather in room temperature. So, okay. It was fine with me. I started to put some sugar because it was tasteless.

Then, I already noticed that one of their colleagues (older lady) has been looking at me and minutes after, she came to me and ask if I speak German or English, I said a little bit of German. After that she told me that I asked for the hot tea and now I wanted it to be another drink, that I asked for another drink, and said that I cannot do that because for them it was a lost! So, I tried to explain politely what happened but she was so rude and unwelcoming to hear the reason as if I was intentionally asking for another drink! HUH!!!! I told her that it might be misunderstanding because the lady told me all drinks are cold! Anyway, she left and spoke with the lady who catered my order and I came close to clarify the situation. And this lady who got my order told me the other way!!! HAHAHAHA. She told me, "Yes, I told you that all drinks are cold (then pointing only to the coffee part)." It was a total mess and this old lady began explaining to me that a tea is not cold, it's hot. Yes, I understand. But how come your worker offered me that if I told her first hand that I wanted a COLD drink? It wasn't my fault! And I wasn't trying to take advantage to get a new drink. Duh? They're supposed to be humble and serving me a complimentary because they gave a misleading information.

Later on, this older lady asked me how long am I been in Germany and told me many things, trying to intimidate me while being both foreigners! And in fact I told her that it was my first time and with my experience with them, I WILL NEVER RECOMMEND THIS CAFE TO ANYONE OF MY FRIENDS, COLLEAGUES, FAMILY, especially for those who just want to chill, relax,...

Very disturbed by the owners idea of service, not only did we wait for a coffee and sandwich for about 20 minutes, but we were also forbidden to sit down in the lounge area. After asking politely to sit down in the comfortable area when the coffee shop went empty, we were told that we couldn't and were to order again, if we wanted to stay longer. This did shock us, since we hadn't even been there for an hour and the shop was empty... Overall, the usual staff are very kind, just not the...

We went here the first time for brunch as our usual spot Maingold cafe no longer offer weekend brunch. We ordered hot chocolate and Sucuk omelette which came with salad and bread (looks like homemade pita bread), they were amazing! There are a lot of homemade cakes and we couldn't resist ordering a strawberry cheese cake and a mandarin cheese cake to take away for our travel. No regret, they were scrumptious! Staff are extremely friendly. You are missing out a lot if you haven't...