As Urfa Kebap Restaurant — Restaurant in Hamburg

We have visited the restaurant several times and have always been satisfied until today. It started with a long wait for the menu and the ordering itself, I could understand it because the restaurant was completely full, but other guests who came after us were served before us.

I witnessed when a young lady sat down at the free table she was waiting for and was immediately prompted by the waiter to move and make room for women with children. The lady was not there alone and was accompanied by other people, so she refused to move to another, smaller table, saying that she was the first at the table. The ladies with the children came and wery unfriendly told her she needs to move out of the table, after that the young lady left angrily.

I really have to say that I found it inadequate that such behavior is tolerated in a restaurant, if a larger group of people with children wants to be guaranteed a good table, why doesn't they reserve a table in advance?…

The service was very unfriendly, in a hurry, one-word answers and arrogant.

The food was ok, but after the behavior of the waiter, we changed our plans and left the restaurant without dessert and our favorite tea.

When, after an unpleasant experience, we decided not to tip the waiter, because we didn't think he deserved it, he threw the bill on the table and left without saying goodbye.

It should also be noted that at other times we don't really skimp on tips and we like to leave more than 10% of the amount we spend to the waiter.

Unfortunately, thanks to the behavior of the staff, we probably...

I walked by this place on the way back to my hotel after work and saw charcoals and meat on a stick and knew I had go in. I had the spicy lamb and it was very good. Very juicy and flavorful, though it could have been spicier. The star of the show though were the sauces in the picture. The red salsa looking one was sooo good. It was definitely made with fresh ground spices because it just exploded with flavor. The cheese dip was also amazing. The dense but soft bread definitely worked well with dipping into those.

The waiter was so friendly and warm. It felt like he was personally welcoming me into his restaurant. He referred to the food as Kurdish, not Turkish, so a slightly different take on that region's cuisine. Overall A+...

I have been a costumer since years! This time i only got my self a durum doner, something not that heavy cause i didnt have that hunger. The older waitress and the quite big buffy one wasn’t kind at all! Perhaps knowing that i only ordered something cheap. He just left even not taking my order completely while I talked to him about with sauces, and drinks of my choice. It turned on, instead tea he gave me ayran which his fault not listening and being so arrogant! I have been customers since years and no wonder the place is getting emptier. Never again. There re many better turkish places around there. You have lost a...