Laya Café - Bäckerei , Pâtisserie , Konditorei HH — Restaurant in Hamburg

VERY DISSAPOINTING! Here I was hoping for a delicious chocolate or berry dessert, attracted by the pictures, but alas I was completely let down.

The strawberry dessert (€5,95) just doesn't taste fresh like summer.

The base is not a tart or a cake, but a mix of them, so quite a strange texture. The grated coconut on the sides or single pistacchio on the top don't contribuite at all. Useless decoration.

The filling is the strangest of all: not exactly a ganache nor a mousse. Doesn't taste of strawberry at all but actually has a strange old acidic note.

The jelly on the top is a mix of jelly and preserved strawberry jam. Very sweet, and no touch of freshness a compote would have given.

All presentation no flavour

All in all it was a big let down, so much so that I was unable to finish it (and for me to not finish dessert is a big tell). As a pastry and dessert lover and student I really hope they will do better...

Unfortunately, our experience didn’t quite meet our expectations. We were told our order would take around 30 minutes, but it arrived within just 5 minutes. Communication was a bit difficult, as most of the staff didn’t speak English, and some responses felt a little abrupt. We couldn’t get clear answers regarding the vegetarian options, which was a concern. That said, one staff member was very kind and tried to help, which we truly appreciated. Overall, the experience could be improved, especially in terms of service and communication with...

Unfriendly, unhelpful service. Expensive. After asking the young man what type of sandwiches they had (they were not labeled), he looked at me blankly and said “no English”. After seeing me struggle for a couple of minutes trying to get my translator to work (he just stood there), I just gave up and pointed to one of the sandwiches and asked for a hot chocolate. He then proceeded to talk to me in English… It’s okay that he didn’t speak good English, but the unhelpful, careless...