ristorante L ancora — Restaurant in Hamburg

Honestly, it would’ve been 1 star if the pizza wasn’t so good. Very nice girl on the phone took my order for a takeaway pizza. I arrived to pick it up and the older man that was working there was incredibly rude from the beginning, to the point where it was almost laughable. I explained I had ordered via phone for take away. The pizza I had ordered turned up as I was paying. I said thank you and went to pick up the pizza which had been placed in front of me, the man rudely put his hand on it and said “leave that one!”. At which point the girl explained I had ordered via phone already. He excused himself (barely) and I took my pizza and left. Manners don’t cost a thing. That said, it was a...

Food ok. The portions are quite huge, but I didn’t find the food Very amazing. I had the shrimp pasta shrimp felt frozen.. The drinks are OK. Service is slow but the servers are nice I guess. I do, however, think that it is not very honest from the owner to come around casually and say “would you guys like some olives and bread? “

Which obviously anybody would think is on the house but no, they charge you for it. 5€ for bread and 2€ for olives I think it’s very unfair to offer something to a customer without making it clear that you’re...

The food is absolutely horrible. They claim they are an Italian restaurant although they aren't. As an Italian I am ashamed that they allow such restaurants to exist and tarnish are good name. For those interested in specifics: I am not sure these people have ever heard of salt or any other condiments furthermore the ravioli I had tasted fresh out of the supermarket box and the pasta my friends had, which I tasted was as bland as it gets. I warn any person that comes here, be prepared to...