Panorama Tower - Plate of Art — Restaurant in Leipzig

To celebrate the birthday of someone very special, I made a reservation in advance and visited on Sunday at 12 PM. As I approached the Panorama Tower, I easily found the entrance thanks to the blue and red signs placed in succession. Before taking the elevator, I checked the floor guide attached to the lobby wall, which allowed us to go directly to the 29th floor.

The restaurant, located on a high floor, had a wall made entirely of windows, allowing warm sunlight to naturally brighten the interior. The overall decor of the establishment was modern yet simple. The staff were all friendly, and the taste of the food was satisfactory. While the dishes weren't extraordinary or perfect, they were made with fresh ingredients and seemed to reflect care in their preparation, which was enjoyable.

The cost for lunch for two came to 110.70 euros, which, to be honest, felt a bit burdensome compared to my usual spending habits. However, considering that it was a special day for us and that we could enjoy a more upscale meal while appreciating the panoramic view for about two hours in a very comfortable setting, I thought it was reasonable as an occasional dining experience for a special occasion.

One thing I would like to mention is that it would be great if a bit more attention could be paid to the cleanliness of...

I would not recommend to spend your money here. You will end up with a bad experience and hungry. We had a reservation for 19 people. And this is how it went:

The service, food preparation, and overall coordination fell far short of our expectations.

Here are the specific issues we encountered:

• Service and Politeness: The waitstaff were not polite and lacked professionalism. Their attitude was unwelcoming, which significantly impacted our lunch experience.

•Food Preparation and Timing: We had made a reservation for 12:00 PM and explicitly requested that our food be ready at that time.

Despite sending our menu choices in advance, as agreed upon at 10:00 AM, the food was not prepared. To our surprise, we were asked for our main course selection again, even though we had already communicated our preferences via mail this morning. By 12:40 PM, there was still no food on our table.

•Quality of Food: The disappointment continued when the soup arrived. Not only did the staff fail to inquire about our preference for the tomato soup with/without the chorizo cream. Plus the portions were really small

•Rushed Service and Attitude: We hadn’t even finished our main dishes when dessert plates were placed in front of us. The overall attitude was dismissive and unprofessional.

NOT...

Well, the first let-down was the view. No window seat and we were left to stare at the panorama of a rather mondane wall that did not really warrant coming up a high tower. When confirming our reservation, information about non-availability of window seats would have been refreshing and transparent. Something one can expect from a quality establishment. From there it went downhill. The choice at the buffet was more reminiscent of one of those mass hotels that welcome tourists by the busload - in a different price category obviously. We would have let all this go and just tried to enjoy our time, but there was this battered shrimp tail which they had not fully defrosted. When we pointed this out, we were told this was normal and that it was meant to be served cold. Not even sure if this is safe from a hygiene perspective. At this point we felt that this establishment was taking the Micky and really does not care about their guests having a nice experience. They told us that we are free to leave. Which we did. This place is a tourist trap. Do not fall for it. There are many great places for brunch in Leipzig as we have discovered since. This is not...