One of the worst subs of my life. I arrived on time at 18:10 on Sunday, 07/09/2025. I ordered two small subs and asked for cheese with a vegan patty. The cheese was completely covered with beef, and the girl used that cheese mixed with beef. After that, in the salad section, I met another girl who made it even worse. When I told her everything I wanted on my sub, she added it like salt—just a tiny amount. Even the sauce was applied so lightly you could hardly see it on the sub.
I will complain about this to the Subway owner as well. To be honest, even if you gave me a free sub, I would not want it prepared like this. Shame on you, Subway. Is this really...
Read moreWorst customer service, there were 3 people but only one was interested in working during peak lunch hours. One was wasting time chatting on the phone. In a developed country like Germany you would imagine one could pay by card but the machine wasn’t working. I had my card out even before the final packing was done as I was in a hurry to catch the train, but the guy didn’t tell me that paying by card won’t be possible till the last minute. So I had to run and get some cash from the ATM from Commerzbank. Because of this I had to...
Read moreThis is the first time in my life someone in subway tells me I can't put more things in my bread and pay extra for it. According to her that's impossible. If I can pay extra why is not possible? The girl who was in the night was not nice at all. Is awful to go to eat and receive a bad service I was about to leave the bread there and go home. But I do have education. I'll never buy again there. If I could erased the star I give for the service I'll do it... and the flavor... don't know cause she barely give me...
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