Salotto

A restaurant is more than the food served - it's also about attitude and etiquette, especially im these complicated times. Nevermind that for some reason they didn't follow the instruction of guests registration and I wasn't asked for details, nevermind that the salad that goes with the lunch menu had canned corn and drowning in sauce, nevermind even that the pizza is average at most - what struck me is that they charge 3€(!) for tap water. Nobody said it will be charged when I ordered it, definitely not how much. The waiter said it is written in the menu - but I had no menu, I ordered from the lunch offer board. I always express my reservations, so I spoke to the manager. Appearantly she was the person I placed my order with, so when she came, I said this needed to be announced. She claimed, I should know it, it is common knowledge. Now, I paid for tap water before, but very few times over the years, it was always announced and it was always up to 1€. She insisted, it is in the menu - I told her, she saw I didn't get the menu, I ordered from the lunch board, so she should have said something - to this she repeated again and again how it is common knowledge, and I must have read it while waiting for a table. At a certain point I just paid it, because it became unbearable to listen to her twisted reality and when she started to talk about how they are losing money on the lunch deal...I gave up.

Needless to say, I won't return. The pizza itself was 10,90 with the small salad +3€ tap water - not really a lunch deal, is it..?