HANS IM GLÜCK - NÜRNBERG Altstadt — Restaurant in Nuremberg

First we had to wait approx. 30min. till a server reacted upon our shout. However, while were waiting before and gave him signs unsuccessfully, he had taken orders from guests who arrived way after us, e.g. young girls....the outdoor patio got rather empty in the time between... finally it took another 30min before our order hit the table (60min in total). The burger I had ordered was their signature version "Hans im Glueck" came prepared pretty much uncharitably, consisting more or less out of dry bun and a pretty simple patty. You find a couple of sauces on the table to complete the "burger(?)". My wife's salad, was a "Marktschreier Salat". The arugula leaves where flooded in oil... and ya well, eventually the sweet potato fries were quite okay. The best we recognized during the meal was a drink, a kinda mixed juice out of grape fruit with ginger. All together we were badly disappointed, even due to positive customer feedback we've seen on the internet before. But it is what it is or at least was for us and I would not recommend this location at all to my best friend. This experience felt like being trapped by a business idea which sells cheap fast food type dishes just in a better...

I'm a big fan of Hans im Glueck in Germany but I NEVER visit this Restaurant again. Firstly I asked a waitress to sit a table outside. She did not accept table I want and told me move to another one. Some minutes later there were some ones had the table. I had to waited about 15 minutes but did not receive Menu. I called her and waited more 20-25 minutes for an order by another waitress. I had to wait for about 30 minutes more for drinks and burger. As you can see that there is no straws for lemonade. I asked her but of course i never received the straws. Then the burgers came, they were not hot and crispy as i tasted in other franchises before. Two portions of sweet potatoes but two different color and shapes. One looks great and one looks overheated. Finally I waved the waitress again to have a bill but she continued to discuss with a college. I am total shocked with my dinner. Maybe i'm only asian there so they did not welcome me as ...

Went for dinner which was nice. Sat on swings as there were no normal tables available. The hostess did warn us they might be a little tight which they were but it worked. We were hungry. The staff all seemed really friendly and helpful. It’s a bit more expensive than your usual burger place but they do offer a great range. You buy the burger and choose the bun and then can add sides. I had the Zwiebelei (Chicken burger with Camembert & Caramelised onions). With the cheese and the onions it was one big mess which was great. Very tasty. The chicken was slightly chewy but not dry. My wife had the Wolpertinger (Spicy vegetable patty with vegan cheese and avocado cream). She wasn’t that impressed. Has had much better vegan burgers before as this just wasn’t that tasty. Also ordered a multi-grain bun but it came in a sourdough, didn’t say anything as we were starving. Bit of a shame as...