Alte Kanzlei Stuttgart — Restaurant in Stuttgart

excellent cuisine in elegant surroundings

During a Sunday walk through Stuttgart we came upon this elegant restaurant and were happy to be able to order lunch after the normal German lunchtime and to even get a table here right in the middle of town.

We discovered very quickly reasons for the popularity of the Alte Kanzlei: excellent food, quick service, and pleasant interior. We had the traditional regional flädlesoup (broth with strips of pancakes), tried piadina (a sort of flat bread stuffed with vegetables), and feasted on creative entrees like the delicious salmon with balsamic and trout with mustard dressing served with a side of corn salad. In both cases the dressing highlighted the flavor of the fish perfectly. The cappuccino special was a very good cup of cappuccino with a piece of cherry poppy seed cake.

Our servers were fast and charming. The high ceilings and huge windows overlooking the main Schloßplatz added to our wonderful Sunday late lunch. We’d come back anytime to the...

I tried to make a reservation and experienced one of the most unprofessional email exchanges I’ve ever had with a restaurant.

From the start, the communication was confusing — sometimes I was told to reserve at the restaurant, sometimes at the “Weindorf.” I stayed polite throughout, clarified details several times, and even complimented the staff for their help.

Unfortunately, the tone of their replies was increasingly unfriendly, and in the end, my confirmed reservation was canceled by this person because of a honest mistake. Instead of simply clarifying or correcting me, they responded with hostility and canceled my booking!

For a hospitality business, this kind of reaction is unacceptable. Canceling a reservation that i already shared with 20 people over a small politeness slip — despite being courteous and grateful — shows a lack of professionalism and respect.

Potential guests should be aware of this before...

We have had a horrible experience with the snob and rude waiter who thinks he has right to waited customers on purpose just customers were not ready to order when he asks. When we are ready we called him politely 3 times, he saw but did not come, he took other customers pictures, organize the service desk but did not come on purpose

We requested help an other waiter, he told him too but it did not change his impertinent attitude and even we waited more than 15 minutes he did not came.

I reported him to the manager of the restorant, finally he came and unashamedly said that you did not give order when I came.

When you go to the Alte Kanzlei you accept to have a few meal options with really high preices, but this attitude is unacceptable in any conditions, any country.

I will never ever go to that place for sure but also recommend everyone to...